:root{--ink:#171512;--ink-soft:#2a2621;--limestone:#f3eee6;--ivory:#fbf8f2;--paper:#fffdf9;--terracotta:#94301e;--terracotta-hover:#792619;--copper:#b7613c;--brass:#b99a62;--sage:#67725f;--muted:#716a60;--line:#17151221;--line-dark:#fffdf924;--success:#43634b;--warning:#a36a27;--error:#a53a32;--info:#496478}*{box-sizing:border-box}html{scroll-behavior:smooth;background:var(--limestone);scrollbar-width:thin;scrollbar-color:var(--copper) var(--limestone)}html::-webkit-scrollbar{width:7px;height:7px}html::-webkit-scrollbar-track{background:var(--limestone)}html::-webkit-scrollbar-thumb{border:2px solid var(--limestone);background:var(--copper);border-radius:999px}html::-webkit-scrollbar-thumb:hover{background:var(--terracotta)}body{color:var(--ink);background:var(--limestone);margin:0;font-family:Manrope Variable,Manrope,sans-serif}button,input,select,textarea{font:inherit}a{color:inherit;text-decoration:none}button,a{-webkit-tap-highlight-color:transparent}button{cursor:pointer}:focus-visible{outline:3px solid color-mix(in srgb, var(--terracotta) 70%, white);outline-offset:3px}::selection{background:#94301e33}.landing h1,.landing h2,.landing h3{margin:0;font-family:Cormorant Garamond Variable,Cormorant Garamond,serif;font-weight:550}.landing p{margin:0}.brand-logo{object-fit:contain;width:auto;height:28px}.brand-logo--light{filter:brightness(0)invert();opacity:.76}.site-nav{z-index:50;-webkit-backdrop-filter:blur(18px)saturate(130%);backdrop-filter:blur(18px)saturate(130%);background:#fbf8f2d1;border:1px solid #ffffffad;border-radius:999px;justify-content:space-between;align-items:center;gap:32px;width:min(1400px,100% - 48px);min-height:64px;padding:10px 14px 10px 22px;display:flex;position:fixed;top:18px;left:50%;transform:translate(-50%);box-shadow:0 12px 35px #2a1f1514}.site-nav__links{align-items:center;gap:28px;font-size:13px;font-weight:650;display:flex}.site-nav__links>a:not(.button){transition:color .16s}.site-nav__links>a:not(.button):hover{color:var(--terracotta)}.site-nav__login{color:var(--muted);border-left:1px solid var(--line);padding-left:28px}.button{background:var(--terracotta);color:#fff;border:0;border-radius:999px;justify-content:center;align-items:center;gap:10px;min-height:52px;padding:0 24px;font-size:14px;font-weight:750;transition:transform .18s,background .18s;display:inline-flex;box-shadow:0 10px 24px #94301e2e}.button:hover{background:var(--terracotta-hover);transform:translateY(-2px)}.button--small{min-height:42px;padding:0 19px}.button--light{background:var(--ivory);color:var(--ink);box-shadow:none}.button--light:hover{background:#fff}.hero{grid-template-columns:minmax(0,.9fr) minmax(560px,1.1fr);align-items:center;gap:clamp(52px,7vw,112px);width:min(1520px,100%);min-height:920px;margin:0 auto;padding:130px 48px 82px;display:grid;overflow:hidden}.hero__copy{padding-left:max(0px,50vw - 720px)}.eyebrow{color:var(--copper);text-transform:uppercase;letter-spacing:.17em;align-items:center;gap:11px;font-size:11px;font-weight:750;display:flex;margin-bottom:22px!important}.eyebrow>span{background:currentColor;width:30px;height:1px;display:inline-block}.eyebrow--light{color:var(--brass)}.hero h1{letter-spacing:-.05em;max-width:720px;font-size:clamp(58px,6vw,94px);line-height:.9}.hero__lead{max-width:580px;color:var(--muted);font-size:clamp(17px,1.35vw,20px);line-height:1.65;margin-top:30px!important}.hero__trust{border-top:1px solid var(--line);flex-wrap:wrap;gap:22px;margin-top:42px;padding-top:24px;display:flex}.hero__trust span{letter-spacing:.05em;text-transform:uppercase;align-items:center;gap:8px;font-size:11px;font-weight:750;display:flex}.hero__trust svg{color:var(--brass)}.hero__visual{border-radius:44px 0 0 44px;min-height:690px;position:relative;overflow:hidden;box-shadow:0 35px 80px #261d152e}.hero__image{object-fit:cover;object-position:54% center;transform:scale(1.015)}.hero__shade{background:linear-gradient(#110e0b0a 30%,#110e0b33 63%,#110e0b9e 100%);position:absolute;inset:0}.voice-panel{z-index:2;min-height:258px;color:var(--paper);-webkit-backdrop-filter:blur(18px)saturate(125%);backdrop-filter:blur(18px)saturate(125%);background:linear-gradient(120deg,#f6ebde42,#1a151185);border:1px solid #ffffff59;border-radius:28px;grid-template-columns:auto 1fr auto;align-items:center;gap:20px 22px;padding:22px 24px 20px;display:grid;position:absolute;bottom:30px;left:30px;right:30px;overflow:hidden;box-shadow:0 24px 60px #140e0a3d}.voice-panel:before{content:"";z-index:-1;pointer-events:none;background:radial-gradient(circle at 7% 0,#b99a6238,#0000 45%);position:absolute;inset:0}.voice-panel__top{grid-column:1/-1;justify-content:space-between;align-items:center;display:flex}.voice-panel__top time{font-variant-numeric:tabular-nums;letter-spacing:.12em;font-size:12px}.availability{letter-spacing:.13em;text-transform:uppercase;align-items:center;gap:8px;font-size:10px;font-weight:750;display:inline-flex}.availability i{background:#93b28e;border-radius:50%;width:8px;height:8px;box-shadow:0 0 0 5px #93b28e21}.diya-orb{background:radial-gradient(circle at 36% 30%, #ead8b4 0, var(--brass) 30%, #94301edb 70%, #2d1f16f2 100%);border:1px solid #ffffff59;border-radius:50%;flex:none;place-items:center;width:72px;height:72px;display:grid;position:relative;box-shadow:0 0 46px #b99a6252}.diya-orb:after{content:"";border:1px solid #ffffff47;border-radius:50%;position:absolute;inset:7px}.diya-orb span{font-family:Cormorant Garamond Variable,serif;font-size:29px;font-weight:600}.diya-orb--active{animation:1.8s ease-in-out infinite breathe}.voice-panel__copy h2,.voice-panel__status h2,.voice-panel__connected h2{color:#fff;font-size:29px;line-height:1}.voice-panel__copy p{color:#ffffffb8;margin-top:7px;font-size:13px;line-height:1.5}.voice-panel__primary,.voice-panel__secondary{color:#fff;background:var(--terracotta);border:1px solid #ffffff1f;border-radius:999px;justify-content:center;align-items:center;gap:9px;min-height:50px;padding:0 22px;font-size:13px;font-weight:750;display:inline-flex;box-shadow:0 12px 24px #50140d38}.voice-panel__primary:hover{background:var(--terracotta-hover)}.voice-panel>small{color:#fff9;letter-spacing:.03em;grid-column:1/-1;justify-content:flex-end;align-items:center;gap:7px;font-size:10px;display:flex}.voice-panel__status,.voice-panel__connected{text-align:center;flex-direction:column;grid-column:1/-1;justify-content:center;align-items:center;min-height:170px;display:flex}.voice-panel__status h2,.voice-panel__connected h2{margin-top:16px}.voice-panel__status p{color:#ffffffb8;max-width:390px;margin-top:9px;font-size:13px;line-height:1.5}.loading-line{background:#ffffff29;width:160px;height:2px;margin-top:20px;overflow:hidden}.loading-line span{background:var(--brass);width:45%;height:100%;animation:1.25s ease-in-out infinite loading;display:block}.voice-panel__secondary{min-height:42px;box-shadow:none;background:#ffffff1f;margin-top:18px}.waveform{align-items:center;gap:4px;height:42px;margin:16px 0 12px;display:flex}.waveform i{background:var(--brass);border-radius:3px;width:3px;height:10px;animation:.9s ease-in-out infinite alternate wave;display:block}.call-controls{gap:14px;display:flex}.call-controls button{color:#fff;background:#ffffff1a;border:1px solid #ffffff2e;border-radius:18px;flex-direction:column;justify-content:center;align-items:center;gap:3px;width:66px;height:55px;display:flex}.call-controls button span{text-transform:uppercase;letter-spacing:.08em;font-size:9px}.call-controls .call-controls__end{background:var(--terracotta)}.section{width:min(1440px,100%);margin:0 auto;padding:130px 48px}.section-heading h2,.diya-section h2,.final-cta h2{letter-spacing:-.035em;font-size:clamp(46px,5vw,72px);line-height:.98}.section-heading--split{grid-template-columns:1.2fr .8fr;align-items:end;gap:80px;margin-bottom:64px;display:grid}.section-heading--split>p{max-width:520px;color:var(--muted);padding-bottom:8px;font-size:17px;line-height:1.7}.expertise{background:var(--ivory)}.service-grid{grid-template-rows:repeat(2,380px);grid-template-columns:repeat(2,1fr);gap:18px;display:grid}.service-card{border-radius:28px;min-height:350px;position:relative;overflow:hidden}.service-card img{object-fit:cover;transition:transform .7s cubic-bezier(.22,.8,.22,1)}.service-card:hover img{transform:scale(1.035)}.service-card__shade{background:linear-gradient(#0000 30%,#120e0bba 100%);position:absolute;inset:0}.service-card__content{color:#fff;grid-template-columns:34px 1fr;gap:4px 12px;display:grid;position:absolute;inset:auto 28px 26px}.service-card__content>p{color:var(--brass);letter-spacing:.12em;grid-row:1/3;padding-top:7px;font-size:11px;font-weight:700}.service-card__content h3{font-size:31px}.service-card__content span{color:#ffffffb8;font-size:12px;line-height:1.5}.diya-section{grid-template-columns:.8fr 1.2fr;align-items:start;gap:clamp(70px,10vw,150px);display:grid}.diya-section__intro{position:sticky;top:130px}.diya-section__intro>p:not(.eyebrow){max-width:520px;color:var(--muted);margin-top:28px;font-size:17px;line-height:1.7}.text-link{color:var(--terracotta);align-items:center;gap:9px;margin-top:32px;font-size:14px;font-weight:750;display:inline-flex}.journey{border-top:1px solid var(--line);margin:0;padding:0;list-style:none}.journey li{border-bottom:1px solid var(--line);grid-template-columns:58px 1fr;gap:22px;padding:32px 0;display:grid}.journey>li>span{border:1px solid var(--line);width:42px;height:42px;color:var(--terracotta);border-radius:50%;place-items:center;font-size:11px;font-weight:750;display:grid}.journey h3{font-family:Manrope Variable,sans-serif;font-size:18px;font-weight:720}.journey p{color:var(--muted);margin-top:8px;font-size:14px;line-height:1.65}.promise-band{color:var(--paper);background:var(--ink);grid-template-columns:repeat(4,1fr);padding:70px max(48px,50vw - 672px);display:grid}.promise-band>div{border-left:1px solid var(--line-dark);flex-direction:column;justify-content:center;align-items:center;min-height:96px;display:flex}.promise-band>div:last-child{border-right:1px solid var(--line-dark)}.promise-band strong{color:var(--brass);font-family:Cormorant Garamond Variable,serif;font-size:43px;font-weight:550;line-height:1}.promise-band span{color:#ffffff8c;letter-spacing:.13em;text-transform:uppercase;margin-top:10px;font-size:10px;font-weight:700}.final-cta{color:#fff;background:var(--ink);grid-template-columns:1fr 460px;gap:100px;width:100%;max-width:none;padding-left:max(48px,50vw - 672px);padding-right:max(48px,50vw - 672px);display:grid}.final-cta__copy{max-width:740px}.final-cta__copy>p:not(.eyebrow){color:#fff9;max-width:610px;margin:28px 0 32px;font-size:16px;line-height:1.7}.studio-card{border:1px solid var(--line-dark);background:#ffffff09;border-radius:26px;align-self:end;padding:34px}.studio-card>svg{color:var(--brass)}.studio-card h3{margin:20px 0 18px;font-family:Manrope Variable,sans-serif;font-size:18px;font-weight:700}.studio-card p,.studio-card a{color:#ffffff94;align-items:flex-start;gap:11px;margin-top:14px;font-size:12px;line-height:1.6;display:flex}.studio-card svg{color:var(--brass);flex:none;margin-top:1px}.studio-card a{color:#fff;font-weight:700}.site-footer{color:#ffffff6b;border-top:1px solid var(--line-dark);background:var(--ink);letter-spacing:.06em;text-transform:uppercase;justify-content:space-between;align-items:center;gap:24px;padding:30px max(48px,50vw - 672px);font-size:10px;display:flex}.site-footer div{gap:24px;display:flex}@keyframes breathe{50%{transform:scale(1.05);box-shadow:0 0 60px #b99a6273}}@keyframes loading{0%{transform:translate(-110%)}to{transform:translate(340%)}}@keyframes wave{to{opacity:.55;height:34px}}@media (max-width:1100px){.hero{grid-template-columns:1fr 1fr;gap:46px;padding-left:32px}.hero__visual{min-height:640px}.voice-panel{grid-template-columns:auto 1fr}.voice-panel__primary{grid-column:1/-1}.final-cta{grid-template-columns:1fr 400px;gap:60px}}@media (max-width:860px){.site-nav{width:calc(100% - 24px);min-height:58px;padding-left:16px;top:10px}.site-nav__links>a:not(.button){display:none}.site-nav__links{gap:10px}.site-nav__login{border:0;padding-left:0;display:block!important}.hero{grid-template-columns:1fr;gap:52px;min-height:auto;padding:120px 20px 62px}.hero h1{font-size:clamp(54px,13vw,78px)}.hero__visual{border-radius:32px;min-height:660px}.section{padding:90px 24px}.section-heading--split,.diya-section,.final-cta{grid-template-columns:1fr;gap:44px}.diya-section__intro{position:static}.service-grid{grid-template-rows:repeat(4,380px);grid-template-columns:1fr}.promise-band{grid-template-columns:repeat(2,1fr);padding:42px 24px}.promise-band>div{border-bottom:1px solid var(--line-dark)}.final-cta{padding:90px 24px}.studio-card{max-width:600px}}@media (max-width:560px){.brand-logo{height:21px}.site-nav__login{display:none!important}.button--small{min-height:38px;padding:0 14px;font-size:12px}.hero{padding-top:105px}.hero__trust{grid-template-columns:1fr 1fr;display:grid}.hero__visual{min-height:590px}.voice-panel{grid-template-columns:56px 1fr;gap:14px;padding:18px;bottom:14px;left:14px;right:14px}.diya-orb{width:56px;height:56px}.voice-panel__copy h2{font-size:24px}.voice-panel>small{justify-content:flex-start}.section-heading--split{gap:24px}.promise-band strong{font-size:34px}.site-footer{flex-wrap:wrap;padding:28px 22px}}@media (prefers-reduced-motion:reduce){html{scroll-behavior:auto}*,:before,:after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important;animation-iteration-count:1!important}}.login-page{background:var(--ivory);grid-template-columns:minmax(480px,1.08fr) minmax(480px,.92fr);min-height:100vh;display:grid}.login-visual{min-height:760px;position:relative;overflow:hidden}.login-visual>img{object-fit:cover}.login-visual__shade{background:linear-gradient(#14100c4d,#14100c6b 45%,#14100cd9);position:absolute;inset:0}.login-visual__logo{position:absolute;top:42px;left:48px}.login-visual__copy{color:#fff;max-width:680px;position:absolute;bottom:54px;left:48px;right:48px}.login-visual__copy>span{color:var(--brass);letter-spacing:.16em;text-transform:uppercase;font-size:11px;font-weight:750}.login-visual__copy h1{letter-spacing:-.04em;margin:22px 0;font-family:Cormorant Garamond Variable,serif;font-size:clamp(50px,5.2vw,78px);font-weight:540;line-height:.92}.login-visual__copy p{color:#ffffffa6;font-size:16px}.login-panel{flex-direction:column;justify-content:center;align-items:center;padding:72px;display:flex}.login-card{width:min(440px,100%)}.login-card__eyebrow{color:var(--terracotta);letter-spacing:.16em;text-transform:uppercase;margin:0 0 13px;font-size:10px;font-weight:750}.login-card h2{letter-spacing:-.03em;margin:0;font-family:Cormorant Garamond Variable,serif;font-size:48px;font-weight:570}.login-card__lead{color:var(--muted);margin:9px 0 34px;font-size:14px;line-height:1.55}.login-form{gap:20px;display:grid}.login-form-loading{min-height:320px;color:var(--muted);place-items:center;font-size:11px;display:grid}.login-form>label{color:var(--ink-soft);gap:8px;font-size:12px;font-weight:700;display:grid}.input-shell{border:1px solid var(--line);background:var(--paper);border-radius:13px;align-items:center;gap:11px;min-height:52px;padding:0 15px;transition:border-color .16s,box-shadow .16s;display:flex}.input-shell:focus-within{border-color:var(--terracotta);box-shadow:0 0 0 3px #94301e14}.input-shell>svg{color:var(--muted)}.input-shell input{width:100%;color:var(--ink);background:0 0;border:0;outline:0;font-size:14px}.input-shell button{width:34px;height:34px;color:var(--muted);background:0 0;border:0;place-items:center;display:grid}.login-form__options{justify-content:space-between;align-items:center;display:flex}.check{grid-template-columns:auto auto;align-items:center;color:var(--muted)!important;gap:8px!important;font-weight:550!important;display:flex!important}.check input{opacity:0;pointer-events:none;position:absolute}.check span{border:1px solid var(--line);background:var(--paper);border-radius:5px;width:17px;height:17px;display:block}.check input:checked+span{border-color:var(--terracotta);background:var(--terracotta);box-shadow:inset 0 0 0 4px var(--paper)}.link-button{color:var(--terracotta);background:0 0;border:0;font-size:12px;font-weight:700}.form-error{color:var(--error);background:#a53a320d;border:1px solid #a53a3233;border-radius:9px;margin:-5px 0;padding:11px 13px;font-size:12px}.login-submit,.google-button{border-radius:13px;justify-content:center;align-items:center;gap:9px;min-height:52px;font-size:13px;font-weight:750;display:flex}.login-submit{color:#fff;background:var(--terracotta);border:0;box-shadow:0 12px 28px #94301e29}.login-submit:hover{background:var(--terracotta-hover)}.google-button{color:var(--ink);border:1px solid var(--line);background:var(--paper)}.google-button:disabled{cursor:not-allowed;opacity:.55}.google-button span{font-size:17px;font-weight:800}.login-card__security{color:var(--muted);text-align:center;letter-spacing:.05em;margin-top:27px;font-size:10px}.login-back{color:var(--muted);margin-top:34px;font-size:12px;font-weight:650}.spin{animation:1s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}.admin-app{min-height:100vh;color:var(--ink);background:#f4f0e9;grid-template-columns:246px 1fr;display:grid}.admin-sidebar{z-index:40;color:#ffffffb3;background:var(--ink);flex-direction:column;width:246px;padding:24px 15px 18px;display:flex;position:fixed;inset:0 auto 0 0}.admin-sidebar__brand{justify-content:space-between;align-items:center;min-height:42px;padding:0 9px;display:flex}.admin-sidebar__brand .brand-logo{height:22px}.admin-sidebar__brand button{color:#fff;background:0 0;border:0;display:none}.agent-status{border:1px solid var(--line-dark);background:#ffffff0a;border-radius:14px;align-items:center;gap:11px;margin:22px 3px 19px;padding:13px;display:flex}.agent-status__orb{color:#fff;background:radial-gradient(circle at 35% 30%, var(--brass), var(--terracotta));border-radius:50%;place-items:center;width:34px;height:34px;font-family:Cormorant Garamond Variable,serif;display:grid}.agent-status div{gap:3px;display:grid}.agent-status strong{color:#fff;font-size:12px}.agent-status small{color:#ffffff73;align-items:center;gap:5px;font-size:9px;display:flex}.agent-status i,.system-healthy i{background:#78a780;border-radius:50%;width:6px;height:6px;display:block;box-shadow:0 0 0 4px #78a7801a}.admin-sidebar nav{scrollbar-width:thin;scrollbar-color:#b99a629e transparent;flex-direction:column;gap:3px;display:flex;overflow-y:auto}.admin-sidebar nav::-webkit-scrollbar{width:4px}.admin-sidebar nav::-webkit-scrollbar-track{background:0 0}.admin-sidebar nav::-webkit-scrollbar-thumb{background:#b99a629e;border-radius:999px}.admin-sidebar nav::-webkit-scrollbar-thumb:hover{background:var(--copper)}.admin-sidebar nav>p{color:#ffffff47;letter-spacing:.14em;text-transform:uppercase;margin:18px 11px 8px;font-size:9px;font-weight:750}.admin-sidebar nav a{border-radius:10px;align-items:center;gap:11px;min-height:40px;padding:0 11px;font-size:11px;font-weight:620;transition:color .14s,background .14s;display:flex}.admin-sidebar nav a:hover{color:#fff;background:#ffffff0a}.admin-sidebar nav a.active{color:#fff;background:#b7613c2e}.admin-sidebar nav a.active svg{color:#df9573}.admin-sidebar nav a b{color:#f1b092;background:#94301e47;border-radius:999px;place-items:center;min-width:21px;height:18px;margin-left:auto;font-size:9px;display:grid}.admin-sidebar nav a em{background:#cf8460;border-radius:50%;width:7px;height:7px;margin-left:auto}.admin-sidebar__help{border-top:1px solid var(--line-dark);align-items:center;gap:10px;margin-top:auto;padding:13px 11px;display:flex}.admin-sidebar__help>svg{color:var(--brass)}.admin-sidebar__help div{gap:2px;display:grid}.admin-sidebar__help strong{color:#ffffffc2;font-size:10px}.admin-sidebar__help small{color:#ffffff52;font-size:9px}.admin-main{grid-column:2;min-width:0}.admin-topbar{z-index:30;border-bottom:1px solid var(--line);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);background:#fbf8f2e0;justify-content:space-between;align-items:center;gap:24px;height:68px;padding:0 28px;display:flex;position:sticky;top:0}.admin-menu{display:none}.admin-search{border:1px solid var(--line);background:#ffffff8c;border-radius:10px;align-items:center;gap:9px;width:min(430px,42vw);min-height:38px;padding:0 11px;display:flex}.admin-search svg{color:var(--muted)}.admin-search input{background:0 0;border:0;outline:0;width:100%;font-size:11px}.admin-search kbd{color:var(--muted);border:1px solid var(--line);background:var(--ivory);border-radius:5px;padding:3px 6px;font:9px Manrope Variable,sans-serif}.admin-topbar__actions{align-items:center;gap:11px;display:flex}.system-healthy{color:var(--success);align-items:center;gap:7px;font-size:9px;font-weight:700;display:flex}.icon-button{width:36px;height:36px;color:var(--muted);border:1px solid var(--line);background:#ffffff80;border-radius:10px;place-items:center;display:grid;position:relative}.icon-button b{border:1px solid var(--ivory);background:var(--terracotta);border-radius:50%;width:5px;height:5px;position:absolute;top:8px;right:8px}.profile-button{min-width:160px;color:var(--ink);text-align:left;background:0 0;border:0;align-items:center;gap:9px;display:flex}.profile-button>span{color:#fff;background:var(--terracotta);border-radius:50%;place-items:center;width:33px;height:33px;font-size:10px;font-weight:750;display:grid}.profile-button div{gap:1px;display:grid}.profile-button small{color:var(--muted);font-size:8px}.profile-button>svg{color:var(--muted);margin-left:auto}.admin-content{width:min(1600px,100%);margin:0 auto;padding:30px 32px 48px}.admin-page-header{justify-content:space-between;align-items:flex-end;gap:30px;margin-bottom:26px;display:flex}.admin-page-header p{color:var(--terracotta);letter-spacing:.15em;text-transform:uppercase;margin:0 0 7px;font-size:9px;font-weight:750}.admin-page-header h1{letter-spacing:-.035em;margin:0;font-size:28px;line-height:1.15}.admin-page-header span{color:var(--muted);margin-top:7px;font-size:11px;display:block}.admin-primary{color:#fff;background:var(--terracotta);border:0;border-radius:10px;justify-content:center;align-items:center;gap:8px;min-height:38px;padding:0 14px;font-size:10px;font-weight:750;display:inline-flex}.admin-primary--light{color:var(--ink);border:1px solid var(--line);background:var(--paper)}.metric-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;display:grid}.metric-card,.panel{background:#fffdf9db;border:1px solid #1715121a;border-radius:16px;box-shadow:0 8px 26px #2a1f1509}.metric-card{padding:17px}.metric-card>p{color:var(--muted);justify-content:space-between;margin:12px 0 8px;font-size:10px;font-weight:650;display:flex}.metric-card>p button{color:var(--muted);background:0 0;border:0}.metric-card>strong{font-variant-numeric:tabular-nums;letter-spacing:-.04em;font-size:28px;line-height:1;display:block}.metric-card>span{color:var(--muted);gap:5px;margin-top:10px;font-size:8px;display:flex}.metric-card>span b{color:var(--success);align-items:center;display:flex}.metric-icon{border-radius:10px;place-items:center;width:34px;height:34px;display:grid}.metric-icon--terracotta{color:var(--terracotta);background:#94301e17}.metric-icon--sage{color:var(--success);background:#43634b17}.metric-icon--brass{color:#8a6a34;background:#b99a6224}.metric-icon--ink{color:var(--ink);background:#17151212}.dashboard-grid{grid-template-columns:minmax(0,1.45fr) minmax(280px,.55fr);gap:14px;margin-top:14px;display:grid}.panel{padding:19px}.panel-heading{justify-content:space-between;align-items:flex-start;gap:20px;display:flex}.panel-heading h2{margin:0;font-size:13px}.panel-heading p{color:var(--muted);margin:5px 0 0;font-size:9px}.legend{color:var(--muted);gap:13px;font-size:8px;display:flex}.legend span{align-items:center;gap:5px;display:flex}.legend i{border-radius:50%;width:7px;height:7px}.legend__calls{background:var(--terracotta)}.legend__leads{background:var(--brass)}.chart-wrap{background:repeating-linear-gradient(#0000 0 54px,#1715120e 55px);height:245px;margin-top:22px;padding:0 0 25px 30px;position:relative}.chart-axis{left:0;color:var(--muted);flex-direction:column;justify-content:space-between;font-size:7px;display:flex;position:absolute;inset-block:0 25px}.line-chart{width:100%;height:100%;overflow:visible}.chart-labels{color:var(--muted);justify-content:space-between;font-size:7px;display:flex;position:absolute;bottom:0;left:30px;right:0}.funnel-total,.count-pill{color:var(--terracotta);background:#94301e12;border-radius:999px;padding:4px 8px;font-size:8px;font-weight:700}.funnel{gap:7px;margin-top:23px;display:grid}.funnel>div{min-height:38px;color:var(--ink);background:linear-gradient(90deg,#94301e24,#b99a6212);border-radius:8px;justify-content:space-between;align-items:center;padding:0 12px;font-size:8px;display:flex}.funnel-foot{color:var(--success);align-items:center;gap:5px;margin:17px 0 0;font-size:8px;display:flex}.priorities-panel{grid-column:1/-1}.priority-list{grid-template-columns:repeat(3,1fr);gap:10px;margin-top:14px;display:grid}.priority-list a{border:1px solid var(--line);background:#fff6;border-radius:11px;align-items:center;gap:10px;padding:11px;display:flex}.priority-list a>svg{color:var(--muted);margin-left:auto}.priority-icon{width:31px;height:31px;color:var(--info);background:#49647814;border-radius:9px;place-items:center;display:grid}.priority-icon svg{width:15px}.priority-icon--error{color:var(--error);background:#a53a3214}.priority-icon--warn{color:var(--warning);background:#a36a2714}.priority-list div{gap:3px;display:grid}.priority-list small{color:var(--muted);font-size:7px}.recent-panel{margin-top:14px}.admin-text-link{color:var(--terracotta);align-items:center;gap:5px;font-size:9px;font-weight:700;display:flex}.table-scroll{margin:15px -19px -19px;overflow-x:auto}.data-table{border-collapse:collapse;white-space:nowrap;width:100%}.data-table th{height:36px;color:var(--muted);border-block:1px solid var(--line);letter-spacing:.08em;text-align:left;text-transform:uppercase;background:#f3eee66b;padding:0 12px;font-size:7px;font-weight:750}.data-table th:first-child,.data-table td:first-child{padding-left:19px}.data-table th:last-child,.data-table td:last-child{padding-right:19px}.data-table td{border-bottom:1px solid #17151212;height:56px;padding:0 12px;font-size:8px}.data-table tbody tr:last-child td{border-bottom:0}.data-table tbody tr{transition:background .13s}.data-table tbody tr:hover{background:#b99a620b}.data-table td>strong,.data-table td>small{display:block}.data-table td>small{color:var(--muted);margin-top:3px;font-size:7px}.person-cell{align-items:center;gap:9px;display:flex}.person-cell>span{width:30px;height:30px;color:var(--terracotta);background:#94301e14;border-radius:9px;flex:none;place-items:center;font-size:8px;font-weight:750;display:grid}.person-cell>div{gap:2px;display:grid}.person-cell small{color:var(--muted);font-size:7px}.person-cell--large>span{border-radius:12px;width:39px;height:39px;font-size:10px}.status-badge,.qualified,.unqualified,.recording-state{text-transform:capitalize;border-radius:999px;align-items:center;gap:5px;width:fit-content;padding:4px 7px;font-size:7px;font-weight:750;display:inline-flex}.status-badge i,.recording-state i{border-radius:50%;width:5px;height:5px}.status-badge--synced,.status-badge--ready{color:var(--success);background:#43634b14}.status-badge--synced i,.status-badge--ready i{background:var(--success)}.status-badge--pending,.status-badge--processing{color:var(--warning);background:#a36a2714}.status-badge--pending i,.status-badge--processing i{background:var(--warning)}.status-badge--failed{color:var(--error);background:#a53a3214}.status-badge--failed i{background:var(--error)}.qualified{color:var(--success);background:#43634b14}.unqualified{color:var(--warning);background:#a36a2714}.row-action{width:28px;height:28px;color:var(--muted);background:0 0;border:0;border-radius:7px;place-items:center;display:grid}.workspace-toolbar{gap:9px;margin-bottom:13px;display:flex}.workspace-toolbar>button,.workspace-toolbar>select{min-height:38px;color:var(--muted);border:1px solid var(--line);background:#fffdf9c2;border-radius:10px;align-items:center;gap:7px;padding:0 12px;font-size:9px;font-weight:650;display:flex}.workspace-toolbar button span{min-width:16px;height:16px;color:var(--terracotta);background:#94301e17;border-radius:50%;place-items:center;font-size:7px;display:grid}.workspace-search{border:1px solid var(--line);background:#fffdf9c2;border-radius:10px;flex:1;align-items:center;gap:8px;min-width:260px;min-height:38px;padding:0 12px;display:flex}.workspace-search svg{color:var(--muted)}.workspace-search input{background:0 0;border:0;outline:0;width:100%;font-size:9px}.view-tabs{gap:4px;margin-bottom:13px;display:flex}.view-tabs button{color:var(--muted);background:0 0;border:0;border-radius:8px;align-items:center;gap:6px;padding:8px 10px;font-size:9px;font-weight:650;display:flex}.view-tabs button.active{color:var(--ink);background:#fffdf9d9;box-shadow:0 2px 8px #2a1f150a}.view-tabs span{color:var(--muted);font-size:7px}.empty-state{color:var(--muted);text-align:center;padding:60px;font-size:10px}.lead-workspace{grid-template-columns:minmax(0,1.5fr) minmax(300px,.5fr);align-items:start;gap:13px;display:grid}.leads-table-panel{min-width:0}.leads-table-panel .table-scroll{margin-top:-19px}.leads-table tbody tr{cursor:pointer}.leads-table tbody tr.selected{box-shadow:inset 3px 0 var(--terracotta);background:#94301e0b}.lead-detail{padding:17px;position:sticky;top:86px}.lead-detail__head{justify-content:space-between;align-items:center;display:flex}.lead-actions{grid-template-columns:1fr 1fr;gap:7px;margin:15px 0 5px;display:grid}.lead-actions a,.lead-actions button{border:1px solid var(--line);background:0 0;border-radius:9px;justify-content:center;align-items:center;gap:6px;min-height:35px;font-size:8px;font-weight:700;display:flex}.lead-actions a{color:#fff;border-color:var(--terracotta);background:var(--terracotta)}.detail-section{border-top:1px solid var(--line);margin-top:16px;padding-top:16px}.detail-section>p{color:var(--muted);letter-spacing:.11em;text-transform:uppercase;margin:0 0 11px;font-size:7px;font-weight:750}.detail-section dl{grid-template-columns:1fr 1fr;gap:12px;margin:0;display:grid}.detail-section dl div{gap:4px;display:grid}.detail-section dt{color:var(--muted);font-size:7px}.detail-section dd{justify-items:start;gap:4px;margin:0;font-size:8px;font-weight:680;display:grid}.provenance{border-radius:4px;padding:2px 5px;font-size:6px;font-weight:650}.provenance--caller{color:var(--success);background:#43634b12}.provenance--inferred{color:var(--info);background:#49647812}.connector-mini{border-bottom:1px solid #1715120f;justify-content:space-between;align-items:center;gap:8px;min-height:44px;display:flex}.connector-mini>span{align-items:center;gap:8px;display:flex}.connector-mini svg{color:var(--muted)}.connector-mini div{gap:2px;display:grid}.connector-mini small{color:var(--muted);font-size:6px}.retry-button{min-height:28px;color:var(--terracotta);background:#94301e0d;border:1px solid #94301e2e;border-radius:7px;justify-content:center;align-items:center;gap:5px;padding:0 8px;font-size:7px;font-weight:750;display:inline-flex}.retry-button svg{width:12px}.retry-button:disabled{opacity:.5;cursor:not-allowed}.detail-section>.retry-button{width:100%;margin-top:9px}.activity{gap:12px;margin:0;padding:0;list-style:none;display:grid}.activity li{gap:9px;display:flex}.activity svg{color:var(--brass)}.activity div{gap:2px;display:grid}.activity small{color:var(--muted);font-size:6px}.call-workspace{grid-template-columns:320px minmax(0,1fr);align-items:start;gap:13px;display:grid}.call-list{padding:0;overflow:hidden}.call-list__summary{border-bottom:1px solid var(--line);grid-template-columns:repeat(3,1fr);padding:14px;display:grid}.call-list__summary div{text-align:center;border-right:1px solid var(--line);gap:3px;display:grid}.call-list__summary div:last-child{border:0}.call-list__summary span{color:var(--muted);font-size:6px}.call-list>button{width:100%;min-height:60px;color:var(--ink);text-align:left;background:0 0;border:0;border-bottom:1px solid #1715120f;grid-template-columns:31px 1fr auto 16px;align-items:center;gap:9px;padding:9px 12px;display:grid}.call-list>button.selected{box-shadow:inset 3px 0 var(--terracotta);background:#94301e0b}.call-avatar{width:31px;height:31px;color:var(--terracotta);background:#94301e14;border-radius:9px;place-items:center;font-size:8px;font-weight:750;display:grid}.call-list button>div{gap:3px;display:grid}.call-list button small{color:var(--muted);font-size:6px}.call-list__meta{justify-items:end}.call-list__meta span{color:var(--muted);font-size:7px}.call-detail{padding:20px}.call-detail>header{justify-content:space-between;display:flex}.call-detail header p{color:var(--terracotta);letter-spacing:.1em;margin:0 0 5px;font-size:7px;font-weight:750}.call-detail header h2{margin:0;font-size:18px}.call-detail header div>span{color:var(--muted);margin-top:5px;font-size:7px;display:block}.recording-state--ready{color:var(--success);background:#43634b14}.recording-state--ready i{background:var(--success)}.recording-state--processing{color:var(--warning);background:#a36a2714}.recording-state--processing i{background:var(--warning)}.recording-state--failed{color:var(--error);background:#a53a3214}.recording-state--failed i{background:var(--error)}.audio-player{border:1px solid var(--line);background:#f3eee659;border-radius:13px;align-items:center;gap:13px;min-height:74px;margin-top:19px;padding:0 16px;display:flex}.audio-player>button{color:#fff;background:var(--terracotta);border:0;border-radius:50%;flex:none;place-items:center;width:38px;height:38px;display:grid}.audio-player>time{color:var(--muted);font-variant-numeric:tabular-nums;white-space:nowrap;font-size:7px}.audio-player>svg{color:var(--muted)}.audio-wave{flex:1;align-items:center;gap:2px;height:40px;display:flex;overflow:hidden}.audio-wave i{background:#94301e40;border-radius:2px;flex:none;width:2px}.audio-wave--playing i{background:var(--terracotta);animation:.8s ease-in-out infinite alternate waveSmall}@keyframes waveSmall{to{opacity:.45;transform:scaleY(.55)}}.call-tabs{border-bottom:1px solid var(--line);margin-top:18px;display:flex}.call-tabs button{color:var(--muted);background:0 0;border:0;border-bottom:2px solid #0000;padding:0 13px 10px;font-size:8px;font-weight:680}.call-tabs button.active{color:var(--terracotta);border-bottom-color:var(--terracotta)}.transcript{gap:17px;max-height:300px;padding:17px 3px;display:grid;overflow-y:auto}.transcript-row{grid-template-columns:28px 1fr;gap:9px;display:grid}.speaker{width:28px;height:28px;color:var(--ink);background:#17151212;border-radius:8px;place-items:center;font-size:7px;font-weight:750;display:grid}.speaker--diya{color:#fff;background:var(--terracotta);font-family:Cormorant Garamond Variable,serif;font-size:12px}.transcript-row div>p{gap:7px;margin:0 0 5px;display:flex}.transcript-row strong{font-size:8px}.transcript-row time{color:var(--muted);font-size:6px}.transcript-row blockquote{color:var(--ink-soft);margin:0;font-size:9px;line-height:1.65}.call-performance{border-top:1px solid var(--line);grid-template-columns:repeat(3,1fr) auto;gap:9px;padding-top:14px;display:grid}.call-performance>span{align-items:center;gap:7px;display:flex}.call-performance svg{color:var(--brass)}.call-performance div{gap:2px;display:grid}.call-performance small{color:var(--muted);font-size:6px}.call-performance button{min-height:31px;color:var(--muted);border:1px solid var(--line);background:0 0;border-radius:8px;align-items:center;gap:5px;padding:0 9px;font-size:7px;font-weight:680;display:flex}.truth-flow{color:#fff;background:var(--ink);border-radius:16px;grid-template-columns:auto 24px auto 24px auto 1fr;align-items:center;gap:13px;margin-bottom:14px;padding:15px 18px;display:grid}.truth-flow>div{align-items:center;gap:9px;display:flex}.truth-flow>div>svg{color:var(--brass)}.truth-flow span{gap:2px;display:grid}.truth-flow small{color:#fff6;font-size:6px}.truth-flow>svg{color:#ffffff40}.truth-flow p{color:#ffffff7a;max-width:300px;margin:0 0 0 auto;font-size:7px;line-height:1.55}.connector-grid{grid-template-columns:1fr 1fr;gap:14px;display:grid}.connector-card{padding:19px}.connector-card>header{align-items:center;gap:11px;display:flex}.connector-card header>div{gap:3px;display:grid}.connector-card h2{margin:0;font-size:12px}.connector-card header p{color:var(--muted);margin:0;font-size:7px}.connector-logo{border-radius:11px;place-items:center;width:38px;height:38px;display:grid}.connector-logo svg{width:18px}.connector-logo--sheets{color:var(--success);background:#43634b17}.connector-logo--dzylo{color:var(--terracotta);background:#94301e17}.connected-pill,.degraded-pill{border-radius:999px;align-items:center;gap:5px;margin-left:auto;padding:5px 8px;font-size:7px;font-weight:750;display:flex}.connected-pill{color:var(--success);background:#43634b14}.degraded-pill{color:var(--warning);background:#a36a2714}.connected-pill i,.degraded-pill i{background:currentColor;border-radius:50%;width:5px;height:5px}.connector-card dl{border:1px solid var(--line);border-radius:11px;grid-template-columns:1fr 1fr;margin:18px 0 0;display:grid;overflow:hidden}.connector-card dl div{border-right:1px solid var(--line);border-bottom:1px solid var(--line);align-content:center;gap:5px;min-height:58px;padding:11px;display:grid}.connector-card dl div:nth-child(2n){border-right:0}.connector-card dl div:nth-last-child(-n+2){border-bottom:0}.connector-card dt{color:var(--muted);font-size:6px}.connector-card dd{align-items:center;gap:5px;margin:0;font-size:8px;font-weight:680;display:flex}.connector-card>footer{gap:7px;margin-top:14px;display:flex}.connector-card footer button{min-height:32px;color:var(--ink);border:1px solid var(--line);background:0 0;border-radius:8px;align-items:center;gap:6px;padding:0 10px;font-size:7px;font-weight:700;display:flex}.connector-card footer button:first-child{color:#fff;border-color:var(--terracotta);background:var(--terracotta)}.connector-card footer svg{width:12px}.retry-panel{margin-top:14px}.error-text{color:var(--error)}.retry-panel .retry-button{white-space:nowrap}@media (max-width:1150px){.metric-grid{grid-template-columns:repeat(2,1fr)}.lead-workspace{grid-template-columns:1fr}.lead-detail{position:static}.truth-flow{grid-template-columns:auto 18px auto 18px auto}.truth-flow p{grid-column:1/-1;margin:0}}@media (max-width:900px){.login-page{grid-template-columns:1fr}.login-visual{min-height:420px}.login-panel{padding:60px 30px}.admin-app{display:block}.admin-sidebar{transition:transform .18s;transform:translate(-105%)}.admin-sidebar--open{transform:translate(0)}.admin-sidebar__brand button{display:grid}.admin-main{min-width:0}.admin-backdrop{z-index:35;background:#1715126b;border:0;position:fixed;inset:0}.admin-menu{width:36px;height:36px;color:var(--ink);border:1px solid var(--line);background:0 0;border-radius:9px;place-items:center;display:grid}.admin-search{flex:1;width:auto}.system-healthy,.profile-button div,.profile-button>svg{display:none}.profile-button{min-width:auto}.dashboard-grid,.priority-list,.call-workspace,.connector-grid{grid-template-columns:1fr}}@media (max-width:620px){.login-visual{min-height:360px}.login-visual__copy,.login-visual__logo{left:24px;right:24px}.login-visual__copy h1{font-size:48px}.admin-topbar{padding:0 14px}.admin-search kbd,.admin-topbar .icon-button{display:none}.admin-content{padding:24px 14px 40px}.admin-page-header{flex-direction:column;align-items:flex-start}.metric-grid{grid-template-columns:1fr 1fr;gap:9px}.metric-card{padding:13px}.metric-card>strong{font-size:23px}.workspace-toolbar{overflow-x:auto}.workspace-search{min-width:220px}.promise-band{font-size:80%}.call-performance{grid-template-columns:1fr 1fr}.truth-flow{overflow-x:auto}.connector-grid{min-width:0}}.empty-module{min-height:420px;color:var(--muted);text-align:center;flex-direction:column;justify-content:center;align-items:center;display:flex}.empty-module h2{color:var(--ink);margin:18px 0 8px;font-size:16px}.empty-module p{max-width:460px;margin:0;font-size:9px;line-height:1.7}.admin-sidebar nav a{font-size:13px}.admin-sidebar nav>p{font-size:10px}.agent-status strong{font-size:13px}.agent-status small{font-size:10px}.admin-sidebar__help strong{font-size:12px}.admin-sidebar__help small{font-size:10px}.admin-search input{font-size:13px}.admin-search kbd{font-size:10px}.system-healthy{font-size:11px}.profile-button strong{font-size:12px}.profile-button small{font-size:10px}.admin-page-header p{font-size:11px}.admin-page-header h1{font-size:34px}.admin-page-header span{font-size:13px}.admin-primary,.metric-card>p{font-size:12px}.metric-card>strong{font-size:34px}.metric-card>span{font-size:10px}.panel-heading h2{font-size:16px}.panel-heading p{font-size:11px}.legend{font-size:10px}.chart-axis,.chart-labels{font-size:9px}.funnel-total,.count-pill,.funnel>div{font-size:10px}.funnel>div strong{font-size:14px}.funnel-foot{font-size:10px}.priority-list strong{font-size:11px}.priority-list small{font-size:9px}.admin-text-link{font-size:11px}.data-table th{font-size:9px}.data-table td{height:62px;font-size:11px}.data-table td>small{font-size:9px}.person-cell strong{font-size:11px}.person-cell small{font-size:9px}.person-cell--large strong{font-size:13px}.status-badge,.qualified,.unqualified,.recording-state{font-size:9px}.workspace-toolbar>button,.workspace-toolbar>select,.workspace-search input,.view-tabs button{font-size:11px}.view-tabs span{font-size:9px}.empty-state{font-size:12px}.lead-actions a,.lead-actions button{font-size:10px}.detail-section>p,.detail-section dt{font-size:9px}.detail-section dd{font-size:11px}.provenance{font-size:8px}.connector-mini strong{font-size:10px}.connector-mini small{font-size:8px}.retry-button{font-size:9px}.activity strong{font-size:10px}.activity small{font-size:8px}.call-list__summary strong{font-size:14px}.call-list__summary span{font-size:8px}.call-list button strong{font-size:10px}.call-list button small{font-size:8px}.call-list__meta span,.call-detail header p{font-size:9px}.call-detail header h2{font-size:22px}.call-detail header div>span,.audio-player>time{font-size:9px}.call-tabs button,.transcript-row strong{font-size:10px}.transcript-row time{font-size:8px}.transcript-row blockquote{font-size:11px}.call-performance small{font-size:8px}.call-performance strong{font-size:10px}.call-performance button{font-size:9px}.truth-flow strong{font-size:10px}.truth-flow small{font-size:8px}.truth-flow p{font-size:9px}.connector-card h2{font-size:15px}.connector-card header p,.connected-pill,.degraded-pill{font-size:9px}.connector-card dt{font-size:8px}.connector-card dd{font-size:10px}.connector-card footer button{font-size:9px}.empty-module h2{font-size:20px}.empty-module p{font-size:11px}:where(.admin-content,.drawer) :where(h1,h2,h3,h4,p,ul,ol,dl,dd,figure,figcaption,blockquote,pre){margin:0}:where(.admin-content,.drawer) :where(ul,ol){padding-left:0;list-style:none}:where(.admin-content)>:where(*)+:where(*){margin-top:14px}.admin-content :where(input,select,textarea,button){font-family:inherit}.admin-content :where(input,textarea)::placeholder{color:color-mix(in srgb, var(--muted) 62%, transparent)}.admin-app{grid-template-columns:246px minmax(0,1fr);align-items:start;min-height:100dvh;display:grid}.admin-sidebar{z-index:40;overscroll-behavior:contain;flex-direction:column;grid-column:1;align-self:start;width:100%;height:100dvh;padding:22px 14px 14px;display:flex;position:sticky;inset:0 auto auto;overflow:hidden}.admin-sidebar nav{flex:auto;min-height:0;padding-bottom:6px}.admin-sidebar__help{flex:none;margin-top:12px}.admin-sidebar nav a span{text-overflow:ellipsis;white-space:nowrap;min-width:0;overflow:hidden}.admin-sidebar nav a svg{flex:none}.admin-main{flex-direction:column;grid-column:2;min-width:0;display:flex}.admin-content{flex:auto;width:min(1600px,100%);min-width:0;margin:0 auto;padding:28px 32px 56px}.admin-topbar{flex-wrap:nowrap}.admin-search,.admin-search input{min-width:0}.admin-topbar__actions{flex:none}.admin-page-header>div:first-child{min-width:0}.admin-page-header h1{overflow-wrap:anywhere}.admin-page-header span{max-width:76ch;line-height:1.55}.admin-page-header>div:last-child{flex:none}.admin-app :focus-visible{outline:2px solid var(--terracotta);outline-offset:2px}.admin-sidebar :focus-visible{outline-color:var(--brass)}.data-table tbody tr:focus-visible,.call-list>button:focus-visible,.kb-entry:focus-visible,.ops-mode:focus-visible{outline-offset:-2px}.admin-primary{white-space:nowrap;border-radius:9px;min-height:36px;padding:0 14px;font-size:12px}.admin-primary:hover:not(:disabled){background:var(--terracotta-hover)}.admin-primary--light:hover:not(:disabled){background:#fff}.admin-primary:disabled{opacity:.55;cursor:not-allowed}.admin-primary svg{flex:none}.workspace-toolbar{flex-wrap:wrap;align-items:center}.workspace-toolbar>button,.workspace-toolbar>select,.workspace-search{border-radius:9px;min-height:36px;font-size:12px}.workspace-toolbar>select{color:var(--ink);appearance:none;background-image:linear-gradient(45deg, transparent 50%, var(--muted) 50%), linear-gradient(135deg, var(--muted) 50%, transparent 50%);background-position:calc(100% - 15px) 15px,calc(100% - 11px) 15px;background-repeat:no-repeat;background-size:4px 4px;padding-right:30px}.workspace-search input{font-size:12px}.workspace-search input::-webkit-search-cancel-button{cursor:pointer}.icon-button{flex:none}.icon-button:hover{color:var(--ink);background:#fff}.row-action{flex:none}.row-action:hover{color:var(--error);background:#a53a3212}.settings-field,.kb-field,.drawer__form label:not(.drawer__check){align-content:start;gap:6px;min-width:0;display:grid}.settings-field>span,.kb-field>span,.kb-source>span,.drawer__form label>span:first-child{color:var(--ink-soft);letter-spacing:.01em;font-size:11px;font-weight:720}.settings-field>small,.kb-field>small{color:var(--muted);font-size:10px;line-height:1.5}.settings-field :where(input,select,textarea),.kb-field :where(input,textarea),.kb-source textarea,.drawer__form :where(input,select,textarea),.pronunciation-rows input{width:100%;min-width:0;min-height:38px;color:var(--ink);border:1px solid var(--line);background:var(--paper);border-radius:9px;padding:9px 12px;font-size:13px;line-height:1.45;transition:border-color .15s,box-shadow .15s}.settings-field :where(input,select,textarea):focus,.kb-field :where(input,textarea):focus,.kb-source textarea:focus,.drawer__form :where(input,select,textarea):focus,.pronunciation-rows input:focus{border-color:var(--terracotta);outline:0;box-shadow:0 0 0 3px #94301e17}.admin-content textarea{resize:vertical;line-height:1.65}.state-block{min-height:148px;color:var(--muted);text-align:center;flex-direction:column;justify-content:center;align-items:center;gap:10px;padding:28px 20px;display:flex}.state-block>svg{color:var(--brass);flex:none}.state-block p{overflow-wrap:anywhere;max-width:52ch;font-size:12px;line-height:1.6}.state-block--error>svg,.state-block--error p{color:var(--error)}.state-empty{text-align:center;flex-direction:column;justify-content:center;align-items:center;gap:9px;min-height:216px;padding:34px 24px;display:flex}.state-empty__mark{width:44px;height:44px;color:var(--copper);border:1px solid var(--line);background:#b99a621f;border-radius:14px;flex:none;place-items:center;display:grid}.state-empty h3{color:var(--ink);letter-spacing:-.01em;font-size:15px;font-weight:730}.state-empty p{max-width:48ch;color:var(--muted);text-wrap:pretty;overflow-wrap:anywhere;font-size:12px;line-height:1.65}.state-empty__action{margin-top:5px}.state-empty--compact{gap:7px;min-height:152px;padding:22px 18px}.state-empty--compact .state-empty__mark{border-radius:11px;width:34px;height:34px}.state-empty--compact h3{font-size:13px}.state-empty--compact p{max-width:44ch;font-size:11px;line-height:1.6}.inline-error{color:var(--error);background:#a53a320d;border:1px solid #a53a3238;border-radius:9px;align-items:flex-start;gap:8px;margin:0;padding:10px 12px;font-size:11px;line-height:1.5;display:flex}.inline-error>svg{flex:none;margin-top:1px}.inline-error>span{overflow-wrap:anywhere;min-width:0}.inline-error button{color:inherit;background:0 0;border:0;margin-left:auto;padding:0 4px;font-size:15px;line-height:1}.save-flash{color:var(--success);white-space:nowrap;align-items:center;gap:5px;font-size:11px;font-weight:720;display:inline-flex}.save-flash--busy{color:var(--muted)}.empty-module{gap:0;min-height:340px;padding:40px 24px}.empty-module>svg{color:var(--copper)}.empty-module h2{margin:16px 0 9px;font-size:19px;font-weight:720}.empty-module p{text-wrap:pretty;max-width:56ch;font-size:12px;line-height:1.7}.metric-grid--three{grid-template-columns:repeat(3,minmax(0,1fr))}.metric-card{grid-template-columns:32px minmax(0,1fr);grid-template-areas:"icon label""icon value""note note";align-content:start;gap:1px 11px;padding:14px 15px;display:grid}.metric-icon{grid-area:icon;align-self:start;width:32px;height:32px}.metric-icon svg{width:17px;height:17px}.metric-card>p{color:var(--muted);letter-spacing:.01em;grid-area:label;align-self:center;margin:0;font-size:11px;font-weight:700}.metric-card>strong{grid-area:value;font-size:26px;line-height:1.05}.metric-card>span{color:var(--muted);border-top:1px solid #17151212;grid-area:note;margin-top:11px;padding-top:9px;font-size:10px;line-height:1.45;display:block}.dashboard-grid{align-items:stretch}.dashboard-grid>.panel{flex-direction:column;min-width:0;min-height:292px;display:flex}.dashboard-grid>.panel>:where(:last-child){flex:auto;min-height:0}.panel--wide{min-height:292px}.panel-heading{flex:none}.panel-heading>div{min-width:0}.panel-heading h2{overflow-wrap:anywhere}.panel-heading p{max-width:60ch;line-height:1.5}.count-pill,.funnel-total{white-space:nowrap;flex:none}.recent-panel{min-width:0}.admin-text-link{white-space:nowrap;flex:none}.admin-text-link:hover{color:var(--terracotta-hover);text-underline-offset:3px;text-decoration:underline}.hour-chart{grid-template-columns:26px minmax(0,1fr);grid-template-areas:"scale plot"".axis";align-content:center;gap:0 9px;margin:16px 0 0;display:grid}.hour-chart__scale{height:170px;color:var(--muted);font-variant-numeric:tabular-nums;flex-direction:column;grid-area:scale;justify-content:space-between;align-items:flex-end;font-size:9px;display:flex}.hour-chart__plot{border-bottom:1px solid var(--line);background:repeating-linear-gradient(0deg,#0000 0 84px,#1715120e 84px 85px);grid-area:plot;align-items:flex-end;gap:3px;height:170px;display:flex}.hour-chart__col{flex:1 1 0;align-items:flex-end;min-width:0;height:100%;display:flex;position:relative}.hour-chart__bar{background:#17151214;border-radius:3px 3px 0 0;width:100%;min-height:2px;position:relative}.hour-chart__bar--filled{background:linear-gradient(180deg, var(--copper), var(--terracotta))}.hour-chart__bar em{z-index:3;color:var(--paper);background:var(--ink);white-space:nowrap;opacity:0;pointer-events:none;border-radius:7px;padding:5px 8px;font-size:9px;font-style:normal;transition:opacity .13s;position:absolute;bottom:calc(100% + 7px);left:50%;transform:translate(-50%)}.hour-chart__col:hover .hour-chart__bar em{opacity:1}.hour-chart__axis{color:var(--muted);font-variant-numeric:tabular-nums;grid-area:axis;justify-content:space-between;margin-top:8px;font-size:9px;display:flex}.dash-actions{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.day-chart{grid-template-columns:26px minmax(0,1fr);grid-template-areas:"scale plot"".legend";gap:0 9px;margin:16px 0 0;display:grid}.day-chart__scale{height:170px;color:var(--muted);font-variant-numeric:tabular-nums;flex-direction:column;grid-area:scale;justify-content:space-between;align-items:flex-end;font-size:9px;display:flex}.day-chart__plot{box-sizing:border-box;border-bottom:1px solid var(--line);grid-area:plot;align-items:stretch;gap:6px;height:190px;padding-bottom:20px;display:flex;overflow:visible}.day-chart__col{flex-direction:column;flex:1 1 0;justify-content:flex-end;min-width:0;display:flex;position:relative}.day-chart__bars{justify-content:center;align-items:flex-end;gap:3px;height:170px;display:flex;position:relative}.day-chart__bar{background:#17151214;border-radius:3px 3px 0 0;width:42%;max-width:18px;min-height:2px}.day-chart__bar--calls{background:linear-gradient(180deg, var(--copper), var(--terracotta))}.day-chart__bar--leads{background:linear-gradient(180deg, #8a9a80, var(--sage))}.day-chart__bars em{white-space:nowrap;color:var(--paper);background:var(--ink);opacity:0;pointer-events:none;z-index:2;border-radius:6px;padding:4px 8px;font-size:10px;font-style:normal;font-weight:650;transition:opacity .12s;position:absolute;bottom:calc(100% + 6px);left:50%;transform:translate(-50%)}.day-chart__col:hover .day-chart__bars em{opacity:1}.day-chart__col small{text-align:center;color:var(--muted);white-space:nowrap;text-overflow:ellipsis;font-variant-numeric:tabular-nums;font-size:9px;position:absolute;bottom:-18px;left:0;right:0;overflow:hidden}.day-chart__tick--hidden{visibility:hidden}.day-chart__legend{color:var(--muted);grid-area:legend;gap:14px;margin-top:10px;font-size:9px;display:flex}.day-chart__legend span{align-items:center;gap:5px;display:inline-flex}.day-chart__swatch{border-radius:2px;width:10px;height:10px;display:inline-block}.day-chart__swatch--calls{background:var(--terracotta)}.day-chart__swatch--leads{background:var(--sage)}.intent-bars{flex-direction:column;justify-content:center;gap:15px;margin-top:16px;display:flex}.intent-bars li{gap:6px;min-width:0;display:grid}.intent-bars p{justify-content:space-between;align-items:baseline;gap:12px;display:flex}.intent-bars p>span{min-width:0;color:var(--ink-soft);overflow-wrap:anywhere;font-size:12px;font-weight:640}.intent-bars p>strong{font-variant-numeric:tabular-nums;flex:none;font-size:13px}.intent-bars__track{background:#17151212;border-radius:999px;height:7px;display:block;overflow:hidden}.intent-bars__fill{background:linear-gradient(90deg, var(--copper), var(--terracotta));border-radius:999px;height:100%;display:block}.intent-bars small{color:var(--muted);font-size:10px}.table-scroll{overscroll-behavior-x:contain;scrollbar-width:thin;scrollbar-color:#17151238 transparent;position:relative;overflow-x:auto}.table-scroll::-webkit-scrollbar{height:7px}.table-scroll::-webkit-scrollbar-track{background:0 0}.table-scroll::-webkit-scrollbar-thumb{background:#17151233;border-radius:999px}.data-table{min-width:100%}.data-table td{vertical-align:middle}.table-pager{color:var(--muted);border-top:1px solid var(--line);font-variant-numeric:tabular-nums;justify-content:space-between;align-items:center;gap:12px;margin:19px -19px -19px;padding:12px 19px;font-size:11px;display:flex}.table-pager>div{gap:7px;display:flex}.table-pager button{min-height:32px;color:var(--ink);border:1px solid var(--line);background:var(--paper);border-radius:8px;padding:0 12px;font-size:11px;font-weight:680}.table-pager button:hover:not(:disabled){border-color:var(--copper);color:var(--terracotta)}.table-pager button:disabled{opacity:.45;cursor:not-allowed}.table-pager--stacked{margin:0;padding:12px 14px}.lead-status{width:fit-content;color:var(--muted);text-transform:capitalize;white-space:nowrap;background:#1715120f;border-radius:999px;align-items:center;padding:4px 8px;font-size:9px;font-weight:750;display:inline-flex}.lead-status--new{color:var(--info);background:#49647817}.lead-status--contacted{color:var(--copper);background:#b7613c1c}.lead-status--callback{color:var(--warning);background:#a36a2717}.lead-status--qualified,.lead-status--won{color:var(--success);background:#43634b17}.lead-status--lost{color:var(--error);background:#a53a3214}.delivery-cell{flex-wrap:wrap;gap:5px;display:flex}.row-open{min-height:30px;color:var(--terracotta);white-space:nowrap;background:#94301e0d;border:1px solid #94301e33;border-radius:8px;align-items:center;gap:4px;padding:0 9px;font-size:10px;font-weight:750;display:inline-flex}.row-open:hover{background:#94301e1a}.provenance--caller_id{color:var(--info);background:#49647812}.provenance--unknown{color:var(--muted);background:#1715120f}.provenance--manual{color:var(--terracotta);background:#94301e14}.provenance--verified{color:var(--success);background:#43634b1c}.drawer__section-head{justify-content:space-between;align-items:center;gap:10px;display:flex}.drawer__section-head h3{margin:0}.drawer__edit{grid-template-columns:repeat(auto-fit,minmax(200px,1fr))}.drawer__edit>.drawer__form-foot,.drawer__edit>.drawer__edit-full{grid-column:1/-1}.ops-call__actions{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:6px;display:flex}.ops-ignore{padding:6px 10px;font-size:12px}.drawer-layer{z-index:60;justify-content:flex-end;margin:0;display:flex;position:fixed;inset:0}.drawer-backdrop{background:#17151270;border:0;padding:0;position:absolute;inset:0}.drawer{z-index:1;border-left:1px solid var(--line);background:var(--ivory);flex-direction:column;width:min(560px,100%);max-height:100dvh;animation:.2s cubic-bezier(.22,.8,.22,1) drawerIn;display:flex;position:relative;box-shadow:-24px 0 64px #1e160f33}@keyframes drawerIn{0%{opacity:0;transform:translate(24px)}}.drawer__head{border-bottom:1px solid var(--line);background:var(--paper);flex:none;justify-content:space-between;align-items:center;gap:14px;min-height:56px;padding:0 16px;display:flex}.drawer__head p{color:var(--terracotta);letter-spacing:.15em;text-transform:uppercase;font-size:10px;font-weight:750}.drawer__body{overscroll-behavior:contain;flex:auto;min-height:0;padding:18px 16px 28px;overflow-y:auto}.drawer__identity{grid-template-columns:42px minmax(0,1fr);align-items:center;gap:6px 11px;display:grid}.drawer__avatar{width:42px;height:42px;color:var(--terracotta);background:#94301e17;border-radius:13px;grid-row:span 2;place-items:center;font-size:13px;font-weight:750;display:grid}.drawer__identity>div{min-width:0}.drawer__identity h2{letter-spacing:-.02em;overflow-wrap:anywhere;font-size:18px;font-weight:700}.drawer__identity p{color:var(--muted);overflow-wrap:anywhere;margin-top:3px;font-size:10px;line-height:1.5}.drawer__identity>.qualified,.drawer__identity>.unqualified{grid-column:2}.drawer__actions{flex-wrap:wrap;gap:8px;margin-top:15px;display:flex}.drawer__actions .admin-primary{flex:auto}.drawer__section{border-top:1px solid var(--line);margin-top:20px;padding-top:18px}.drawer__section h3{color:var(--ink);letter-spacing:.01em;margin-bottom:11px;font-size:12px;font-weight:750}.drawer__note{color:var(--muted);margin-bottom:12px;font-size:11px;line-height:1.6}.drawer__note em{color:var(--info);font-style:normal;font-weight:700}.drawer__summary{color:var(--ink-soft);overflow-wrap:anywhere;font-size:12px;line-height:1.75}.field-list{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;display:grid}.field-list>div{align-content:start;gap:4px;min-width:0;display:grid}.field-list dt{color:var(--muted);font-size:10px}.field-list dd{overflow-wrap:anywhere;justify-items:start;gap:4px;font-size:12px;font-weight:650;display:grid}.field-empty{color:var(--muted);font-style:italic;font-weight:550}.drawer__form{gap:14px;display:grid}.drawer__check{color:var(--ink-soft);cursor:pointer;align-items:center;gap:9px;font-size:12px;font-weight:620;display:flex!important}.drawer__check input{width:16px;height:16px;accent-color:var(--terracotta);flex:none}.drawer__form-foot{flex-wrap:wrap;align-items:center;gap:12px;display:flex}.delivery-list{gap:8px;display:grid}.delivery-list li{border:1px solid var(--line);background:#ffffff73;border-radius:10px;justify-content:space-between;align-items:center;gap:10px;min-height:38px;padding:0 12px;font-size:11px;font-weight:650;display:flex}.call-mini-list{gap:8px;display:grid}.call-mini-list a{border:1px solid var(--line);background:#ffffff73;border-radius:10px;align-items:center;gap:10px;padding:10px 12px;display:flex}.call-mini-list a:hover{border-color:var(--copper)}.call-mini-list svg{color:var(--brass);flex:none}.call-mini-list div{gap:2px;min-width:0;display:grid}.call-mini-list strong{font-size:11px}.call-mini-list small{color:var(--muted);font-size:10px}.call-workspace{align-items:start}.call-list{overscroll-behavior:contain;scrollbar-width:thin;flex-direction:column;max-height:calc(100dvh - 108px);display:flex;position:sticky;top:84px;overflow:hidden auto}.call-list__summary{z-index:1;background:var(--paper);grid-template-columns:repeat(2,minmax(0,1fr));position:sticky;top:0}.call-list>button{flex:none}.call-list>button:hover{background:#b99a620f}.call-list button>div{min-width:0}.call-list button strong,.call-list button small{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.call-list__meta span,.call-list__meta small{white-space:nowrap}.call-list>.table-pager--stacked{background:var(--paper);margin-top:auto;position:sticky;bottom:0}.call-detail{min-width:0}.call-detail>header{flex-wrap:wrap;gap:16px}.call-detail header>div{min-width:0}.call-detail header h2{overflow-wrap:anywhere}.call-facts{border-block:1px solid var(--line);grid-template-columns:repeat(5,minmax(0,1fr));gap:12px;margin-top:16px;padding:13px 0;display:grid}.call-facts>div{gap:4px;min-width:0;display:grid}.call-facts dt{color:var(--muted);letter-spacing:.1em;text-transform:uppercase;font-size:9px;font-weight:700}.call-facts dd{overflow-wrap:anywhere;font-size:11px;font-weight:650}.call-norecording{color:var(--muted);border:1px dashed var(--line);background:#f3eee673;border-radius:11px;align-items:center;gap:8px;margin-top:16px;padding:11px 13px;font-size:11px;display:flex}.call-summary-text{color:var(--ink-soft);overflow-wrap:anywhere;margin-top:16px;font-size:12px;line-height:1.8}.audio-player{min-height:62px;margin-top:16px}.audio-scrub{min-width:0;height:4px;accent-color:var(--terracotta);appearance:none;background:#1715121f;border-radius:999px;flex:auto;margin:0}.audio-scrub::-webkit-slider-thumb{appearance:none;background:var(--terracotta);cursor:pointer;border:0;border-radius:50%;width:13px;height:13px}.audio-scrub::-moz-range-thumb{background:var(--terracotta);cursor:pointer;border:0;border-radius:50%;width:13px;height:13px}.audio-scrub:disabled{opacity:.5;cursor:not-allowed}.call-tabs{flex-wrap:wrap}.transcript{overscroll-behavior:contain;scrollbar-width:thin;max-height:460px}.transcript-row div{min-width:0}.transcript-row blockquote{overflow-wrap:anywhere}.speaker--riya{color:#fff;background:var(--terracotta);font-family:Cormorant Garamond Variable,serif;font-size:13px}.kb-workspace{grid-template-columns:minmax(240px,.38fr) minmax(0,1fr);align-items:start;gap:14px;display:grid}.kb-list{min-width:0}.kb-entries{gap:6px;margin-top:14px;display:grid}.kb-entry{width:100%;color:var(--ink);border:1px solid var(--line);text-align:left;background:#ffffff73;border-radius:11px;gap:4px;padding:11px 12px;transition:border-color .14s,background .14s;display:grid}.kb-entry:hover{border-color:var(--copper)}.kb-entry--on{border-color:var(--terracotta);background:#94301e0f}.kb-entry__top{justify-content:space-between;align-items:center;gap:9px;display:flex}.kb-entry__top strong{overflow-wrap:anywhere;min-width:0;font-size:12px;font-weight:700}.kb-entry small{color:var(--muted);font-size:10px}.kb-flag{white-space:nowrap;border-radius:999px;flex:none;align-items:center;gap:4px;padding:3px 7px;font-size:9px;font-style:normal;font-weight:750;display:inline-flex}.kb-flag--live{color:var(--success);background:#43634b17}.kb-flag--draft{color:var(--muted);background:#17151212}.kb-editor-column{min-width:0}.kb-editor{gap:14px;min-width:0;display:grid}.kb-fields{grid-template-columns:minmax(0,1fr) minmax(0,200px);gap:12px;display:grid}.kb-field--wide{grid-column:1}.kb-publish{font-size:12px}.kb-split{grid-template-columns:repeat(2,minmax(0,1fr));align-items:stretch;gap:12px;display:grid}.kb-source{gap:6px;min-width:0;display:grid}.kb-source textarea{height:100%;min-height:280px;font-size:12px;line-height:1.7}.kb-preview{grid-template-rows:auto minmax(0,1fr);gap:6px;min-width:0;display:grid}.kb-preview__label{color:var(--ink-soft);font-size:11px;font-weight:720}.kb-preview__body{overscroll-behavior:contain;border:1px solid var(--line);background:#f3eee666;border-radius:9px;min-height:280px;max-height:460px;padding:13px 15px;overflow:auto}.kb-editor__foot{flex-wrap:wrap;align-items:center;gap:9px;display:flex}.kb-delete{color:var(--muted);flex-wrap:wrap;align-items:center;gap:8px;margin-left:auto;font-size:11px;display:flex}.kb-delete button{min-height:32px;color:var(--muted);border:1px solid var(--line);background:0 0;border-radius:8px;padding:0 11px;font-size:11px;font-weight:700}.kb-delete__start{align-items:center;gap:5px;display:inline-flex}.kb-delete__start:hover,.kb-delete__confirm{color:var(--error)!important;background:#a53a320f!important;border-color:#a53a3247!important}.kb-delete button:disabled{opacity:.55;cursor:not-allowed}.markdown{color:var(--ink-soft);overflow-wrap:anywhere;font-size:12px;line-height:1.75}.markdown>*+*{margin-top:10px}.markdown :is(h1,h2,h3){color:var(--ink);font-weight:750;line-height:1.3}.markdown h1{font-size:16px}.markdown h2{font-size:14px}.markdown h3{font-size:12.5px}.markdown :is(ul,ol){gap:4px;padding-left:18px;display:grid}.markdown ul{list-style:outside}.markdown ol{list-style:decimal}.markdown a{color:var(--terracotta);text-underline-offset:2px;font-weight:650;text-decoration:underline}.markdown code{background:#17151212;border-radius:5px;padding:1px 5px;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:.9em}.markdown pre{background:#1715120f;border-radius:9px;padding:11px 13px;overflow-x:auto}.markdown pre code{background:0 0;padding:0}.markdown blockquote{color:var(--muted);border-left:2px solid var(--brass);padding-left:12px}.markdown hr{border:0;border-top:1px solid var(--line);height:0}.markdown__placeholder{color:var(--muted);font-size:11px;font-style:italic}.settings-form{gap:14px;display:grid}.settings-form>.panel{min-width:0}.settings-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:13px;margin-top:16px;display:grid}.settings-field--full{margin-top:13px}.settings-prompt{min-height:260px;font-size:12px;line-height:1.7}.settings-hint{color:var(--muted);margin-top:15px;font-size:12px;line-height:1.6}.pronunciation-rows{gap:8px;margin-top:15px;display:grid}.pronunciation-rows li{grid-template-columns:minmax(0,1fr) minmax(0,1fr) 30px;align-items:center;gap:8px;display:grid}.pronunciation-rows__head{color:var(--muted);letter-spacing:.1em;text-transform:uppercase;font-size:10px;font-weight:750}.settings-footer{-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);background:#fbf8f2f2;gap:12px;display:grid;position:sticky;bottom:14px;box-shadow:0 12px 34px #2a1f1517}.settings-footer__row{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:14px;display:flex}.settings-footer p{max-width:62ch;color:var(--muted);font-size:12px;line-height:1.6}.settings-footer strong{color:var(--ink)}.settings-footer .admin-text-link{display:inline-flex}.settings-footer__actions{align-items:center;gap:12px;display:flex}.reports-grid{grid-template-columns:repeat(2,minmax(0,1fr));align-items:stretch;gap:14px;display:grid}.reports-grid>.panel{flex-direction:column;min-width:0;min-height:250px;display:flex}.reports-grid>.panel>:where(:last-child){flex:auto;min-height:0}.reports-grid .funnel{align-content:center}.lifetime-stats{grid-template-columns:repeat(3,minmax(0,1fr));gap:11px;margin-top:16px;display:grid}.lifetime-stats>div{border:1px solid var(--line);background:#ffffff6b;border-radius:12px;gap:6px;min-width:0;padding:13px 14px;display:grid}.lifetime-stats dt{color:var(--muted);letter-spacing:.1em;text-transform:uppercase;font-size:10px;font-weight:700}.lifetime-stats dd{letter-spacing:-.035em;font-variant-numeric:tabular-nums;font-size:22px;font-weight:700;line-height:1}.question-list{gap:9px;margin-top:16px;display:grid}.question-list__item{border:1px solid var(--line);background:#ffffff6b;border-radius:12px;grid-template-columns:30px minmax(0,1fr) auto;align-items:start;gap:11px;padding:12px;display:grid}.question-list__mark{width:30px;height:30px;color:var(--warning);background:#a36a271a;border-radius:9px;place-items:center;display:grid}.question-list__item>div{min-width:0}.question-list p{overflow-wrap:anywhere;font-size:12px;line-height:1.6}.question-list small{color:var(--muted);margin-top:5px;font-size:10px;display:block}.question-list a{color:var(--terracotta);text-underline-offset:2px;font-weight:700;text-decoration:underline}.question-list .is-resolved,.question-list__item.is-resolved{opacity:.62}.question-list__item.is-resolved .question-list__mark{color:var(--success);background:#43634b17}.connector-card{flex-direction:column;min-width:0;display:flex}.connector-card>header{flex-wrap:wrap}.connector-card header>div{min-width:0}.connector-needs{border:1px solid var(--line);background:#f3eee680;border-radius:12px;margin-top:16px;padding:13px 15px}.connector-needs p{color:var(--muted);letter-spacing:.1em;text-transform:uppercase;margin-bottom:8px;font-size:10px;font-weight:750}.connector-needs ul{color:var(--ink-soft);gap:5px;padding-left:17px;font-size:11px;line-height:1.55;list-style:outside;display:grid}.connector-card>footer{margin-top:auto;padding-top:15px}.connector-card footer button{min-height:34px;font-size:11px}.connector-card footer button:disabled{cursor:not-allowed;color:var(--muted)!important;border-color:var(--line)!important;background:#1715120a!important}.truth-flow,.truth-flow>div,.truth-flow span{min-width:0}.truth-flow strong,.truth-flow small{overflow-wrap:anywhere}.riya-orb{background:radial-gradient(circle at 36% 30%, #ead8b4 0, var(--brass) 30%, #94301edb 70%, #2d1f16f2 100%);border:1px solid #ffffff59;border-radius:50%;flex:none;place-items:center;width:72px;height:72px;display:grid;position:relative;box-shadow:0 0 46px #b99a6252}.riya-orb:after{content:"";border:1px solid #ffffff47;border-radius:50%;position:absolute;inset:7px}.riya-orb span{font-family:Cormorant Garamond Variable,serif;font-size:29px;font-weight:600}.riya-orb--active{animation:1.8s ease-in-out infinite breathe}.riya-section{grid-template-columns:.8fr 1.2fr;align-items:start;gap:clamp(70px,10vw,150px);display:grid}.riya-section h2{letter-spacing:-.035em;font-size:clamp(46px,5vw,72px);line-height:.98}.riya-section__intro{position:sticky;top:130px}.riya-section__intro>p:not(.eyebrow){max-width:520px;color:var(--muted);margin-top:28px;font-size:17px;line-height:1.7}.sr-only{clip-path:inset(50%);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}@media (max-width:1250px){.metric-grid--three{grid-template-columns:repeat(2,minmax(0,1fr))}.kb-split{grid-template-columns:1fr}.kb-source textarea{min-height:200px}.kb-preview__body{min-height:160px}}@media (max-width:1100px){.riya-section{grid-template-columns:1fr;gap:44px}.riya-section__intro{position:static}}@media (max-width:1000px){.kb-workspace,.reports-grid,.settings-grid{grid-template-columns:1fr}.call-facts{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width:900px){.admin-app{display:block}.admin-sidebar{width:264px;max-width:84vw;height:100dvh;transition:transform .2s cubic-bezier(.22,.8,.22,1);position:fixed;inset:0 auto 0 0;transform:translate(-105%);box-shadow:22px 0 60px #140f0a4d}.admin-sidebar--open{transform:translate(0)}.admin-sidebar__brand button{place-items:center;display:grid}.admin-backdrop{z-index:35;background:#17151273;border:0;padding:0;position:fixed;inset:0}.admin-menu{width:36px;height:36px;color:var(--ink);border:1px solid var(--line);background:#ffffff80;border-radius:9px;flex:none;place-items:center;display:grid}.admin-main{min-width:0;display:block}.admin-content{padding:24px 20px 48px}.dashboard-grid{grid-template-columns:1fr}.dashboard-grid>.panel{min-height:0}.call-workspace{grid-template-columns:1fr}.call-list{max-height:460px;position:static}.connector-grid,.lifetime-stats{grid-template-columns:1fr}.settings-footer{position:static}.transcript{max-height:none}}@media (max-width:620px){.admin-content{padding:20px 14px 40px}.admin-page-header{flex-direction:column;align-items:flex-start;gap:14px}.admin-page-header h1{font-size:27px}.metric-grid,.metric-grid--three{grid-template-columns:repeat(2,minmax(0,1fr));gap:9px}.metric-card{grid-template-columns:28px minmax(0,1fr);column-gap:9px;padding:12px}.metric-icon{border-radius:9px;width:28px;height:28px}.metric-card>p{font-size:10px}.metric-card>strong{font-size:22px}.panel{padding:15px}.table-scroll{margin:13px -15px -15px}.leads-table-panel .table-scroll{margin:-15px}.table-pager{flex-wrap:wrap;margin:15px -15px -15px;padding:11px 15px}.data-table th:first-child,.data-table td:first-child{padding-left:15px}.data-table th:last-child,.data-table td:last-child{padding-right:15px}.kb-fields,.field-list,.call-facts{grid-template-columns:1fr}.drawer{border-left:0;width:100%}.drawer__body{padding:16px 14px 24px}.drawer__actions .admin-primary{width:100%}.pronunciation-rows li{grid-template-columns:minmax(0,1fr) 30px}.pronunciation-rows li>input:nth-of-type(2){grid-column:1}.pronunciation-rows__head{display:none}.question-list__item{grid-template-columns:26px minmax(0,1fr)}.question-list__mark{width:26px;height:26px}.settings-footer__row{flex-direction:column;align-items:stretch}.settings-footer__actions{justify-content:flex-end}.empty-module{min-height:260px;padding:32px 18px}.hour-chart__plot,.hour-chart__scale{height:140px}.truth-flow{grid-template-columns:minmax(0,1fr);gap:11px;overflow-x:visible}.truth-flow>svg{justify-self:start;margin-left:11px;rotate:90deg}.truth-flow p{grid-column:auto;max-width:none;margin:0}.connector-card footer{display:grid}.kb-delete{width:100%;margin-left:0}.call-tabs button{flex:auto}}@media (max-width:560px){.riya-orb{width:56px;height:56px}.riya-orb span{font-size:23px}}@media (max-width:360px){.metric-grid,.metric-grid--three{grid-template-columns:1fr}}.ops-panel{padding:20px 22px}.ops-panel+.ops-panel{margin-top:14px}.ops-panel__head{justify-content:space-between;align-items:flex-start;gap:18px;display:flex}.ops-panel__title{letter-spacing:-.015em;margin:0;font-family:Cormorant Garamond Variable,Cormorant Garamond,serif;font-size:26px;font-weight:600;line-height:1.1}.ops-panel__sub{max-width:62ch;color:var(--muted);margin:8px 0 0;font-size:13px;line-height:1.6}.ops-panel__sub strong{color:var(--ink);font-weight:700}.ops-eyebrow{color:var(--copper);letter-spacing:.16em;text-transform:uppercase;align-items:center;gap:7px;margin:0 0 7px;font-size:10px;font-weight:750;display:flex}.ops-savemark{min-height:18px;color:var(--muted);white-space:nowrap;align-items:center;gap:6px;font-size:12px;font-weight:650;display:inline-flex}.ops-fineprint{color:var(--muted);margin:14px 0 0;font-size:12px;line-height:1.6}.ops-modes{grid-template-columns:1fr 1fr;gap:12px;margin-top:18px;display:grid}.ops-mode{text-align:left;color:var(--ink);border:1px solid var(--line);background:var(--paper);border-radius:14px;grid-template-columns:38px 1fr 20px;align-items:start;gap:14px;padding:16px 17px;transition:border-color .16s,background .16s,box-shadow .16s;display:grid}.ops-mode:hover:not(:disabled){border-color:#94301e57;box-shadow:0 6px 20px #2a1f150f}.ops-mode:disabled{opacity:.62;cursor:progress}.ops-mode--on{border-color:var(--terracotta);background:#94301e0b;box-shadow:inset 0 0 0 1px #94301e47}.ops-mode__icon{width:38px;height:38px;color:var(--muted);background:#1715120f;border-radius:11px;place-items:center;display:grid}.ops-mode--on .ops-mode__icon{color:#fff;background:var(--terracotta)}.ops-mode__body{gap:5px;display:grid}.ops-mode__body strong{letter-spacing:-.01em;font-size:15px;font-weight:750}.ops-mode__body em{color:var(--copper);letter-spacing:.05em;text-transform:uppercase;font-size:11px;font-style:normal;font-weight:700}.ops-mode__body small{color:var(--muted);font-size:12.5px;line-height:1.6}.ops-mode__mark{color:#fff;border:1px solid var(--line);background:0 0;border-radius:50%;place-items:center;width:20px;height:20px;display:grid}.ops-mode--on .ops-mode__mark{border-color:var(--terracotta);background:var(--terracotta)}.ops-note{color:var(--ink-soft);border:1px solid var(--line);border-left:3px solid var(--brass);background:#b99a6212;border-radius:11px;align-items:flex-start;gap:10px;margin:16px 0 0;padding:12px 14px;font-size:12.5px;line-height:1.6;display:flex}.ops-note>svg{color:var(--brass);flex:none;margin-top:1px}.ops-note>span{flex:1}.ops-note strong{font-weight:750}.ops-note--warn{border-left-color:var(--warning);background:#a36a2714}.ops-note--warn>svg{color:var(--warning)}.ops-note--bad{border-left-color:var(--error);background:#a53a3212}.ops-note--bad>svg{color:var(--error)}.ops-note__action{min-height:30px;color:var(--ink);border:1px solid var(--line);background:var(--paper);border-radius:8px;flex:none;align-self:center;padding:0 11px;font-size:11.5px;font-weight:750}.ops-note__action:hover{color:var(--terracotta);border-color:var(--terracotta)}.ops-state{min-height:132px;color:var(--muted);text-align:center;flex-direction:column;justify-content:center;align-items:center;gap:10px;padding:24px;display:flex}.ops-state p{max-width:46ch;margin:0;font-size:13px;line-height:1.6}.ops-state>svg{color:var(--brass)}.ops-state--bad>svg,.ops-state--bad p{color:var(--error)}.ops-state .ops-control{flex:none}.ops-empty{text-align:center;flex-direction:column;justify-content:center;align-items:center;min-height:190px;padding:30px 24px;display:flex}.ops-empty__mark{width:46px;height:46px;color:var(--copper);background:#94301e12;border-radius:14px;place-items:center;display:grid}.ops-empty h3{margin:15px 0 6px;font-family:Cormorant Garamond Variable,Cormorant Garamond,serif;font-size:21px;font-weight:600}.ops-empty p{max-width:44ch;color:var(--muted);margin:0;font-size:13px;line-height:1.65}.ops-grid{grid-template-columns:minmax(0,1.35fr) minmax(320px,.65fr);align-items:start;gap:14px;margin-top:14px;display:grid}.ops-livedot{background:var(--terracotta);border-radius:50%;width:7px;height:7px;animation:1.7s ease-in-out infinite opsPulse;box-shadow:0 0 0 4px #94301e26}@keyframes opsPulse{50%{box-shadow:0 0 0 7px #94301e00}}.ops-calls{gap:8px;margin:16px 0 0;padding:0;list-style:none;display:grid}.ops-call{border:1px solid var(--line);background:var(--paper);border-radius:13px;grid-template-columns:34px minmax(0,1fr) auto auto;align-items:center;gap:12px;padding:12px 14px;display:grid}.ops-call--live{background:#94301e09;border-color:#94301e52}.ops-call__mark{width:34px;height:34px;color:var(--muted);background:#1715120f;border-radius:10px;place-items:center;display:grid}.ops-call__mark--live{color:#fff;background:var(--terracotta)}.ops-call__body{gap:3px;min-width:0;display:grid}.ops-call__body strong{text-overflow:ellipsis;white-space:nowrap;font-size:14px;font-weight:700;overflow:hidden}.ops-call__body small{color:var(--muted);font-size:11.5px}.ops-call__state{align-items:center;gap:8px;display:flex}.ops-call__state time{color:var(--terracotta);font-variant-numeric:tabular-nums;font-size:12px;font-weight:700}.ops-pill{color:var(--muted);white-space:nowrap;background:#1715120e;border-radius:999px;align-items:center;gap:6px;padding:4px 9px;font-size:11px;font-weight:700;display:inline-flex}.ops-pill--live{color:var(--terracotta);background:#94301e1a}.ops-pill--live i{background:currentColor;border-radius:50%;width:6px;height:6px;animation:1.7s ease-in-out infinite opsPulse}.ops-pill--stale{color:var(--warning);cursor:help;background:#a36a271a}.ops-pill--asked{color:#b91c1c;cursor:help;background:#dc262617}.ops-missed{border-color:#dc262647}.ops-eyebrow--missed{color:#b91c1c}.ops-call--missed{border-color:#dc262633}.ops-call__mark--missed{color:#b91c1c;background:#dc262614}.ops-call__tel{color:inherit;text-underline-offset:2px;font-weight:650;text-decoration:underline}.ops-call__reason{overflow-wrap:anywhere;margin-top:3px;display:block}.ops-join{color:#fff;border:1px solid var(--terracotta);background:var(--terracotta);white-space:nowrap;border-radius:10px;justify-content:center;align-items:center;gap:7px;min-height:36px;padding:0 14px;font-size:12px;font-weight:750;transition:background .16s;display:inline-flex}.ops-join:hover:not(:disabled){background:var(--terracotta-hover)}.ops-join--on,.ops-join:disabled{color:var(--terracotta);cursor:default;background:#94301e14;border-color:#94301e47}.ops-join--off{color:var(--muted);background:0 0;border-color:#0000;font-weight:650}.ops-station{padding:20px 22px;position:sticky;top:86px}.ops-station__head{justify-content:space-between;align-items:flex-start;gap:14px;display:flex}.ops-station__head>div{min-width:0}.ops-station__title{text-overflow:ellipsis;margin:0;font-family:Cormorant Garamond Variable,Cormorant Garamond,serif;font-size:25px;font-weight:600;line-height:1.15;overflow:hidden}.ops-room{max-width:100%;color:var(--muted);text-overflow:ellipsis;white-space:nowrap;vertical-align:bottom;background:#1715120d;border-radius:6px;margin-top:7px;padding:3px 7px;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:10.5px;display:inline-block;overflow:hidden}.ops-icon-button{width:32px;height:32px;color:var(--muted);border:1px solid var(--line);background:0 0;border-radius:9px;flex:none;place-items:center;display:grid}.ops-icon-button:hover{color:var(--ink);border-color:var(--terracotta)}.ops-status{border:1px solid var(--line);background:#f3eee680;border-radius:13px;grid-template-columns:34px minmax(0,1fr) auto;align-items:center;gap:12px;margin-top:16px;padding:13px 14px;display:grid}.ops-status__mark{width:34px;height:34px;color:var(--muted);background:#1715120f;border-radius:10px;place-items:center;display:grid}.ops-status__text{gap:3px;min-width:0;display:grid}.ops-status__text strong{font-size:14px;font-weight:750}.ops-status__text small{color:var(--muted);font-size:12px;line-height:1.55}.ops-status__timer{color:var(--ink);font-variant-numeric:tabular-nums;letter-spacing:-.02em;font-size:15px;font-weight:700}.ops-status--live{background:#43634b12;border-color:#43634b57}.ops-status--live .ops-status__mark{color:#fff;background:var(--success)}.ops-status--bad{background:#a53a320f;border-color:#a53a3252}.ops-status--bad .ops-status__mark{color:#fff;background:var(--error)}.ops-status--bad .ops-status__text small{color:var(--error)}.ops-status--busy .ops-status__mark{color:var(--copper);background:#94301e14}.ops-meter{gap:8px;margin-top:14px;display:grid}.ops-meter__label{color:var(--muted);align-items:center;gap:7px;font-size:11.5px;font-weight:650;display:flex}.ops-meter__track{background:#17151217;border-radius:999px;height:6px;display:block;overflow:hidden}.ops-meter__fill{transform-origin:0;background:linear-gradient(90deg, var(--sage), var(--brass));border-radius:999px;height:100%;transition:transform 70ms linear;display:block;transform:scaleX(0)}.ops-people{gap:7px;margin:14px 0 0;padding:0;list-style:none;display:grid}.ops-people li{border:1px solid var(--line);background:var(--paper);border-radius:11px;grid-template-columns:28px minmax(0,1fr) auto;align-items:center;gap:10px;padding:9px 11px;display:grid}.ops-people li.is-speaking{background:#43634b0d;border-color:#43634b66}.ops-people li.ops-people__empty{color:var(--muted);font-size:12px;line-height:1.55;display:block}.ops-people__mark{width:28px;height:28px;color:var(--muted);background:#1715120f;border-radius:8px;place-items:center;display:grid}.ops-people__mark--caller{color:#fff;background:var(--ink)}.ops-people__mark--agent{color:#fff;background:var(--copper)}.ops-people__body{gap:2px;min-width:0;display:grid}.ops-people__body strong{text-overflow:ellipsis;white-space:nowrap;font-size:12.5px;font-weight:700;overflow:hidden}.ops-people__body small{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:10px;overflow:hidden}.ops-people__speaking{color:var(--success);letter-spacing:.06em;text-transform:uppercase;font-size:10.5px;font-style:normal;font-weight:750}.ops-controls{flex-wrap:wrap;gap:9px;margin-top:16px;display:flex}.ops-control{min-height:42px;color:var(--ink);border:1px solid var(--line);background:var(--paper);border-radius:11px;flex:auto;justify-content:center;align-items:center;gap:8px;padding:0 16px;font-size:13px;font-weight:700;transition:border-color .16s,background .16s;display:inline-flex}.ops-control:hover{border-color:#1715124d}.ops-control--primary{color:#fff;border-color:var(--terracotta);background:var(--terracotta)}.ops-control--primary:hover{background:var(--terracotta-hover);border-color:var(--terracotta-hover)}.ops-control--on{color:var(--warning);background:#a36a271a;border-color:#a36a2766}.ops-control--leave{color:#fff;border-color:var(--ink);background:var(--ink)}.ops-control--leave:hover{background:#000;border-color:#000}.ops-idle{position:sticky;top:86px}.ops-idle__mark{width:46px;height:46px;color:var(--copper);background:#94301e12;border-radius:14px;place-items:center;margin-bottom:14px;display:grid}.ops-idle__list{gap:9px;margin:16px 0 0;padding:0;list-style:none;display:grid}.ops-idle__list li{color:var(--muted);padding-left:17px;font-size:12.5px;line-height:1.6;position:relative}.ops-idle__list li:before{content:"";background:var(--brass);border-radius:50%;width:5px;height:5px;position:absolute;top:8px;left:0}@media (max-width:1080px){.ops-grid{grid-template-columns:minmax(0,1fr)}.ops-grid--split>.ops-station{order:-1}.ops-station,.ops-idle{position:static}}@media (max-width:640px){.ops-panel{padding:16px}.ops-panel__head{flex-direction:column;gap:10px}.ops-panel__title,.ops-station__title{font-size:22px}.ops-modes{grid-template-columns:1fr}.ops-call{grid-template-columns:30px minmax(0,1fr);row-gap:10px}.ops-call__mark{width:30px;height:30px}.ops-call__state{grid-column:1/-1}.ops-join{grid-column:1/-1;width:100%}.ops-join--off{display:none}.ops-status{grid-template-columns:34px minmax(0,1fr);row-gap:8px}.ops-status__timer{grid-column:2}.ops-note{flex-wrap:wrap}.ops-note__action{width:100%}.ops-control{flex:100%}}.hero__phone{-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px);background:#ffffffb8;border:1px solid #94301e38;border-radius:999px;align-items:center;gap:.85rem;margin:1.5rem 0 .25rem;padding:.7rem 1.25rem .7rem .7rem;text-decoration:none;transition:transform .18s,box-shadow .18s,background .18s;display:inline-flex}.hero__phone:hover{background:#fff;transform:translateY(-1px);box-shadow:0 10px 30px #140c081f}.hero__phone:focus-visible{outline-offset:3px;outline:2px solid #94301e}.hero__phone-icon{color:#fff;background:#94301e;border-radius:50%;flex:none;place-items:center;width:2.6rem;height:2.6rem;display:grid}.hero__phone small{letter-spacing:.13em;text-transform:uppercase;color:#8a7c72;font-size:.72rem;display:block}.hero__phone strong{color:#2b1a12;letter-spacing:-.01em;white-space:nowrap;font-size:1.32rem;font-weight:700;display:block}@media (max-width:520px){.hero__phone{justify-content:flex-start;width:100%}.hero__phone strong{font-size:1.15rem}}.profile-panel{gap:1.5rem;display:grid}.profile-identity{flex-wrap:wrap;align-items:center;gap:1.25rem;display:flex}.profile-avatar{color:#fff;background:#94301e;border-radius:50%;flex:none;place-items:center;width:84px;height:84px;font-size:1.6rem;font-weight:700;display:grid;overflow:hidden}.profile-avatar img{object-fit:cover;width:100%;height:100%}.profile-avatar-actions{flex-wrap:wrap;align-items:center;gap:.5rem;display:flex}.profile-avatar-actions button{color:#2b1a12;cursor:pointer;background:#fff;border:1px solid #2b1a1224;border-radius:9px;align-items:center;gap:.4rem;height:36px;padding:0 .85rem;font-size:.82rem;font-weight:600;display:inline-flex}.profile-avatar-actions button:hover{background:#faf7f4}.profile-avatar-actions small{color:#8a7c72;flex-basis:100%;font-size:.72rem}.profile-fields{grid-template-columns:repeat(2,minmax(0,1fr));align-content:start;gap:1rem 1.25rem;display:grid}.profile-fields label{gap:.35rem;min-width:0;display:grid}.profile-fields span{color:#6b5c52;font-size:.78rem;font-weight:600}.profile-fields small{color:#8a7c72;font-size:.72rem}.profile-actions{align-items:center;gap:.85rem;display:flex}.profile-problem{color:#a3261a;margin:0;font-size:.84rem}.profile-saved{color:#4a7c59;align-items:center;gap:.35rem;font-size:.82rem;font-weight:600;display:inline-flex}.profile-button__avatar{object-fit:cover;border-radius:50%;flex:none;width:34px;height:34px}@media (max-width:620px){.profile-fields{grid-template-columns:minmax(0,1fr)}}.nav-alert{color:#fff;text-align:center;background:#b45309;border-radius:999px;min-width:1.35rem;margin-left:auto;padding:0 .35rem;font-size:.7rem;font-weight:700;line-height:1.35rem;animation:1.4s ease-in-out infinite nav-alert-pulse}.nav-alert--explicit{background:#dc2626;animation-duration:.85s}@keyframes nav-alert-pulse{0%,to{opacity:1;transform:scale(1)}50%{opacity:.45;transform:scale(.9)}}.nav-escalating>span:first-of-type{font-weight:700}.nav-missed{color:#fff;font-variant-numeric:tabular-nums;background:#dc2626;border-radius:999px;place-items:center;min-width:1.35rem;height:1.35rem;margin-left:.3rem;padding:0 .3rem;font-size:.7rem;font-weight:800;line-height:1;display:inline-grid}.nav-missed--alone{margin-left:auto}@media (prefers-reduced-motion:reduce){.nav-alert{animation:none}}.escalation-sound{color:#fecaca;width:100%;font:inherit;cursor:pointer;text-align:left;background:#dc262624;border:1px solid #ffffff29;border-radius:.5rem;align-items:center;gap:.5rem;margin:0 0 .5rem;padding:.5rem .7rem;font-size:.74rem;display:flex}.escalation-sound:hover{background:#dc262638}.escalation-sound--muted{color:#ffffff8c;background:#ffffff0f}.cal-panel{position:relative}.cal-head{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:14px;margin-bottom:14px;display:flex}.cal-nav{align-items:center;gap:10px;display:flex}.cal-nav h2{letter-spacing:-.015em;min-width:172px;margin:0;font-size:17px}.cal-arrow{width:30px;height:30px;color:var(--ink);border:1px solid var(--line);cursor:pointer;background:0 0;border-radius:9px;place-items:center;display:grid}.cal-arrow:hover{border-color:var(--terracotta);color:var(--terracotta)}.cal-head-right{align-items:center;gap:10px;display:flex}.cal-count{color:var(--muted);font-size:10px;font-weight:650}.cal-today{min-height:30px;color:var(--terracotta);border:1px solid var(--line);cursor:pointer;background:0 0;border-radius:9px;padding:0 11px;font-size:10px;font-weight:700}.cal-today:hover{border-color:var(--terracotta)}.cal-grid{grid-template-columns:repeat(7,minmax(0,1fr));gap:6px;display:grid}.cal-dow{color:var(--muted);letter-spacing:.07em;text-transform:uppercase;text-align:center;padding:0 0 4px;font-size:9px;font-weight:750}.cal-cell{text-align:left;border:1px solid var(--line);background:var(--paper);cursor:pointer;border-radius:12px;flex-direction:column;align-items:flex-start;gap:6px;min-height:74px;padding:8px 8px 10px;transition:border-color .12s,background .12s,transform .12s;display:flex;position:relative}.cal-cell:hover{border-color:var(--terracotta);transform:translateY(-1px)}.cal-cell--blank{cursor:default;background:0 0;border:0;min-height:0}.cal-cell--blank:hover{transform:none}.cal-cell--past{color:var(--muted);cursor:default;background:#17151209}.cal-cell--past:hover{border-color:var(--line);transform:none}.cal-cell--today{box-shadow:inset 0 0 0 1.5px var(--terracotta)}.cal-cell--open{border-color:var(--terracotta);background:#94301e0d}.cal-date{font-variant-numeric:tabular-nums;font-size:14px;font-weight:700}.cal-cell--past .cal-date{font-weight:550}.cal-badge{min-width:21px;height:21px;color:var(--terracotta);font-variant-numeric:tabular-nums;background:#94301e1a;border-radius:7px;place-items:center;padding:0 5px;font-size:13.5px;font-weight:750;line-height:1;display:grid;position:absolute;bottom:6px;right:7px}.cal-badge--full{color:var(--paper);background:var(--terracotta)}.cal-cell--past .cal-badge{color:var(--muted);background:#17151212}.cal-cell--past .cal-badge--full{color:var(--paper);background:var(--muted)}.cal-badge--key{min-width:18px;height:18px;font-size:11px;font-style:normal;position:static}.cal-sr{clip-path:inset(50%);width:1px;height:1px;position:absolute;overflow:hidden}.cal-legend{color:var(--muted);flex-wrap:wrap;align-items:center;gap:14px;margin-top:14px;font-size:9px;display:flex}.cal-legend span{align-items:center;gap:5px;display:inline-flex}.cal-day-panel{border:1px solid var(--line);background:var(--ivory);border-radius:14px;margin-top:16px;padding:15px}.cal-day-panel>header{justify-content:space-between;align-items:flex-start;gap:12px;display:flex}.cal-day-panel strong{font-size:16px}.cal-day-panel>header p{color:var(--muted);margin:5px 0 0;font-size:12px}.cal-close{width:27px;height:27px;color:var(--muted);border:1px solid var(--line);cursor:pointer;background:0 0;border-radius:8px;place-items:center;display:grid}.cal-close:hover{color:var(--ink);border-color:var(--ink)}.cal-day-panel ul{gap:9px;margin:13px 0 0;padding:0;list-style:none;display:grid}.cal-day-panel li{border:1px solid var(--line);background:var(--paper);border-radius:12px;gap:5px;padding:14px 15px;display:grid}.cal-appt-top{justify-content:space-between;align-items:center;gap:10px;display:flex}.cal-appt-time{font-variant-numeric:tabular-nums;white-space:nowrap;align-items:center;gap:6px;font-size:12.5px;font-weight:700;display:inline-flex}.cal-appt-who{align-items:center;gap:8px;margin:0;font-size:15px;font-weight:650;display:flex}.cal-appt-meta{color:var(--muted);align-items:center;gap:8px;margin:0;font-size:13px;line-height:1.45;display:flex}.cal-appt-meta a{color:var(--terracotta)}.cal-appt-time svg,.cal-appt-who svg,.cal-appt-meta svg{color:var(--muted);flex:none}.cal-none{color:var(--muted);margin:12px 0 0;font-size:12.5px}.appt-src{white-space:nowrap;border-radius:999px;padding:4px 9px;font-size:10.5px;font-weight:700}.appt-src--riya{color:var(--terracotta);background:#94301e14}.appt-src--web{color:var(--info);background:#4964781a}.appt-foot{color:var(--muted);margin:16px 0 0;font-size:11.5px}.appt-foot code{background:#1715120f;border-radius:4px;padding:2px 6px;font-size:11.5px}@media (max-width:700px){.cal-cell{min-height:60px;padding:6px}.cal-date{font-size:12px}.cal-badge{min-width:18px;height:18px;font-size:12px;bottom:4px;right:5px}.cal-nav h2{min-width:128px;font-size:15px}}.login-form__note{color:var(--muted);font-size:11.5px}.report-actions{flex-wrap:wrap;gap:8px;display:flex}.lifetime-note{color:var(--muted);margin-top:3px;font-size:9px;font-weight:500;display:block}@media print{.admin-sidebar,.admin-topbar,.report-actions,.admin-primary,.icon-button,.admin-search{display:none!important}.admin-content{padding:0!important}body{background:#fff!important}.panel,.metric-card{break-inside:avoid;box-shadow:none!important;background:#fff!important;border-color:#17151240!important}a[href]:after{content:""}}.lead-range{position:relative}.lead-range-btn{min-height:36px;color:var(--ink);border:1px solid var(--line);background:var(--paper);cursor:pointer;white-space:nowrap;border-radius:10px;align-items:center;gap:7px;padding:0 11px;font-size:11px;font-weight:650;display:flex}.lead-range-btn:hover{border-color:var(--terracotta)}.lead-range-btn svg{color:var(--muted)}.lead-range-menu{z-index:30;border:1px solid var(--line);background:var(--paper);border-radius:12px;gap:2px;min-width:196px;padding:6px;display:grid;position:absolute;top:calc(100% + 6px);left:0;box-shadow:0 14px 38px #2a1f1524}.lead-range-menu>button{text-align:left;color:var(--ink);cursor:pointer;background:0 0;border:0;border-radius:8px;padding:8px 10px;font-size:11px}.lead-range-menu>button:hover{background:var(--limestone)}.lead-range-menu>button.is-active{color:var(--terracotta);background:#94301e12;font-weight:750}.lead-range-custom{border-top:1px solid var(--line);gap:8px;margin-top:4px;padding:9px 10px 4px;display:grid}.lead-range-custom label{color:var(--muted);text-transform:uppercase;letter-spacing:.05em;gap:4px;font-size:9px;font-weight:700;display:grid}.lead-range-custom input{min-height:32px;color:var(--ink);border:1px solid var(--line);background:var(--ivory);border-radius:8px;padding:0 8px;font-size:11px}.profile-wrap{position:relative}.profile-menu{z-index:40;border:1px solid var(--line);background:var(--paper);border-radius:12px;gap:2px;min-width:184px;padding:6px;display:grid;position:absolute;top:calc(100% + 8px);right:0;box-shadow:0 16px 40px #2a1f1529}.profile-menu a,.profile-menu button{width:100%;color:var(--ink);font:inherit;text-align:left;cursor:pointer;background:0 0;border:0;border-radius:8px;align-items:center;gap:9px;padding:9px 10px;font-size:12px;display:flex}.profile-menu a:hover,.profile-menu button:hover{background:var(--limestone)}.profile-menu form{margin:0}.profile-menu__danger{color:var(--error)!important}.profile-menu__danger:hover{background:#a53a3214!important}.danger-button{min-height:38px;color:var(--error);cursor:pointer;background:0 0;border:1px solid #a53a3259;border-radius:10px;align-items:center;gap:7px;padding:0 13px;font-size:12px;font-weight:650;display:inline-flex}.danger-button:hover{border-color:var(--error);background:#a53a3214}.danger-button:disabled{opacity:.6;cursor:default}.danger-confirm{color:var(--error);background:#a53a320d;border:1px solid #a53a3259;border-radius:10px;flex-wrap:wrap;align-items:center;gap:8px;padding:4px 4px 4px 11px;font-size:12px;font-weight:650;display:inline-flex}.ghost-button{min-height:30px;color:var(--muted);border:1px solid var(--line);background:var(--paper);cursor:pointer;border-radius:8px;padding:0 10px;font-size:11px}.ghost-button:hover{color:var(--ink);border-color:var(--ink)}.stale-strip{color:var(--ink);background:#c8a0461a;border:1px solid #b48c3c66;border-radius:11px;align-items:center;gap:10px;margin-bottom:14px;padding:10px 13px;font-size:12px;display:flex}.stale-strip svg{color:var(--brass);flex:none}.stale-strip span{flex:1}.cal-appt-open{color:var(--muted);align-items:center;gap:6px;font-size:12.5px;text-decoration:none;display:inline-flex}.cal-appt-open:hover{color:var(--terracotta)}.cal-appt-extra{color:var(--muted);font-style:italic}.cal-legend-label{color:var(--muted);text-transform:uppercase;letter-spacing:.05em;font-size:11px;font-weight:700}.owner-chip{color:#fff;white-space:nowrap;border-radius:999px;padding:4px 11px;font-size:11.5px;font-weight:700}.owner-chip--visit{color:var(--paper);background:var(--sage);align-items:center;gap:5px;display:inline-flex}.cal-appt--owned{border-left:3px solid var(--line);padding-left:11px}.cal-appt-dim{color:var(--muted)}.report-filters{gap:9px;padding:13px 0 4px;display:grid}.filter-row{flex-wrap:wrap;align-items:center;gap:7px;display:flex}.filter-label{color:var(--muted);text-transform:uppercase;letter-spacing:.05em;min-width:74px;font-size:11px;font-weight:700}.filter-row input[type=date]{min-height:32px;color:var(--ink);border:1px solid var(--line);background:var(--paper);border-radius:9px;padding:0 9px;font-size:11px}.chip-button{min-height:30px;color:var(--ink);border:1px solid var(--line);background:var(--paper);cursor:pointer;border-radius:999px;align-items:center;gap:6px;padding:0 11px;font-size:11px;font-weight:600;display:inline-flex}.chip-button:hover{border-color:var(--terracotta)}.chip-button.is-active{color:#fff;border-color:var(--ink);background:var(--ink)}.chip-dot{border-radius:50%;flex:none;width:8px;height:8px}.chip-count{background:#17151217;border-radius:999px;padding:1px 6px;font-size:10px;font-weight:700}.chip-button.is-active .chip-count{background:#ffffff38}.report-day{margin-top:16px}.report-day h3{align-items:baseline;gap:9px;margin:0 0 8px;font-size:12px;font-weight:750;display:flex}.report-day h3 span{color:var(--muted);font-size:12px;font-weight:600}.report-appts{gap:9px;margin:0;padding:0;list-style:none;display:grid}.report-appts>li{border:1px solid var(--line);background:var(--paper);border-radius:12px;padding:15px 17px}.report-appt-top{flex-wrap:wrap;align-items:center;gap:9px;margin-bottom:6px;display:flex}.report-appt-who{align-items:center;gap:8px;margin:0 0 2px;font-size:15px;font-weight:650;display:flex}.report-appt-who svg,.report-appts .cal-appt-meta svg{color:var(--muted);flex:none}.report-foot{color:var(--muted);align-items:center;gap:7px;margin-top:14px;font-size:12px;display:flex}.report-metrics{grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:10px;margin:14px 0 4px;display:grid}.report-metric{border:1px solid var(--line);background:var(--paper);border-radius:12px;gap:2px;padding:12px 13px;display:grid}.report-metric span{color:var(--muted);text-transform:uppercase;letter-spacing:.05em;font-size:11px;font-weight:700}.report-metric strong{font-variant-numeric:tabular-nums;font-size:26px;font-weight:750}.report-metric small{color:var(--muted);font-size:11.5px}.report-split{border:1px solid var(--line);background:var(--paper);border-radius:12px;gap:8px;margin-top:12px;padding:12px 13px;display:grid}.report-split-row{grid-template-columns:150px 1fr 40px 44px;align-items:center;gap:12px;display:grid}.report-split-name{align-items:center;gap:8px;font-size:13px;font-weight:650;display:flex}.report-split-bar{background:#17151212;border-radius:999px;height:7px;overflow:hidden}.report-split-bar i{border-radius:999px;min-width:2px;height:100%;display:block}.report-split-row strong{text-align:right;font-variant-numeric:tabular-nums;font-size:14px}.report-split-row small{color:var(--muted);text-align:right;font-size:12px}.report-more{border-top:1px solid var(--line);flex-wrap:wrap;align-items:center;gap:10px;margin-top:14px;padding-top:13px;display:flex}.report-more-count{color:var(--muted);font-variant-numeric:tabular-nums;font-size:11px}.outcome-badge{color:#fff;white-space:nowrap;border-radius:999px;align-items:center;gap:6px;padding:4px 11px;font-size:11.5px;font-weight:700;display:inline-flex}.report-metric span{align-items:center;gap:6px;display:flex}.report-note{color:var(--muted);margin:11px 0 0;font-size:12.5px}.report-appts>li,.cal-day-panel li{grid-template-columns:repeat(auto-fit,minmax(250px,1fr));align-items:start;gap:7px 28px;display:grid}.report-appts>li>.report-appt-top,.report-appts>li>.report-appt-who,.cal-day-panel li>.cal-appt-top,.cal-day-panel li>.cal-appt-who,.appt-fact--wide{grid-column:1/-1}.cal-appt-meta{align-items:flex-start}.cal-appt-meta svg{margin-top:2px}.drawer__summary{white-space:pre-line}.lead-transcript{margin-top:8px}.lead-transcript__toggle{border:1px solid var(--line);color:var(--muted);cursor:pointer;background:0 0;border-radius:8px;align-items:center;gap:6px;padding:5px 9px;font-size:12.5px;font-weight:650;display:inline-flex}.lead-transcript__toggle:hover{color:var(--ink);border-color:var(--ink)}.lead-transcript__empty{color:var(--muted);margin:8px 0 0;font-size:12.5px;font-style:italic}.transcript--inline{border:1px solid var(--line);background:var(--paper);border-radius:11px;max-height:460px;margin-top:10px;padding:12px 13px;overflow-y:auto}.ended-by{justify-items:start;gap:3px;display:grid}.ended-by small{color:var(--muted);font-size:11px;line-height:1.35}.ended-tag{letter-spacing:.02em;border-radius:999px;padding:2px 8px;font-size:11px;font-weight:750}.ended-tag--ai{color:#6b3f7a;background:#6b3f7a1f}.ended-tag--customer{color:#3f5d87;background:#3f5d871f}.ended-tag--system{color:#b91c1c;background:#dc26261a}.ended-tag--unknown{color:var(--muted);background:#1715120e;font-weight:650}.call-banners{z-index:60;display:grid;position:sticky;top:0;box-shadow:0 6px 18px #0000002e}.call-banner{color:#fff;background:#b45309;align-items:center;gap:12px;padding:10px 18px;display:flex}.call-banner+.call-banner{border-top:1px solid #ffffff40}.call-banner--explicit{background:#dc2626;animation:1.1s ease-in-out infinite call-banner-pulse}.call-banner>span{flex:auto;gap:1px;min-width:0;display:grid}.call-banner strong{font-size:14px;font-weight:800}.call-banner small{opacity:.92;text-overflow:ellipsis;white-space:nowrap;font-size:12px;overflow:hidden}.call-banner__answer,.call-banner__dismiss{white-space:nowrap;cursor:pointer;border-radius:9px;align-items:center;min-height:34px;padding:0 14px;font-size:13px;font-weight:800;display:inline-flex}.call-banner__answer{color:#991b1b;background:#fff;text-decoration:none}.call-banner__answer:hover{background:#fee2e2}.call-banner__dismiss{color:#fff;background:0 0;border:1px solid #fff9}.call-banner__dismiss:hover{background:#ffffff26}.call-banner__answer:focus-visible,.call-banner__dismiss:focus-visible{outline-offset:2px;outline:3px solid #fff}.call-banners__more{color:#fff;background:#7f1d1d;margin:0;padding:5px 18px;font-size:12px;font-weight:700}@keyframes call-banner-pulse{0%,to{background:#dc2626}50%{background:#b91c1c}}@media (prefers-reduced-motion:reduce){.call-banner--explicit{animation:none}}@media (max-width:640px){.call-banner{flex-wrap:wrap}.call-banner>span{flex-basis:calc(100% - 30px)}}.alert-setup{color:#7c2d12;background:#fff7ed;border-bottom:1px solid #fed7aa;flex-wrap:wrap;align-items:center;gap:8px 12px;padding:8px 18px;font-size:12.5px;display:flex}.alert-setup span{flex:260px}.alert-setup button{color:#fff;cursor:pointer;background:#c2410c;border:0;border-radius:8px;min-height:30px;padding:0 12px;font-size:12px;font-weight:750}.alert-setup button:hover{background:#9a3412}.alert-setup button:focus-visible{outline-offset:2px;outline:2px solid #7c2d12}